Pharmacy Technician Supervisor

1 week ago


Singapore SSW LOGISTICS PTE. LTD. Full time

JOB SUMMARY
The Pharmacy Technician Supervisor will support the Pharmacy Operations Manager in supervising Pharmacy Technicians and Pharmacy Assistants.

They will assist in managing the daily operational and administrative functions of the Pharmacy, ensuring accurate and timely provision of medications to patients.


ROLE AND RESPONSIBILITIES

  • Support the Pharmacy Operations Manager in supervising and managing Pharmacy Technicians and Pharmacy Assistants.
  • Oversee preparation and distribution of medications to ensure compliance with operational and regulatory requirements.
  • Monitor and maintain optimal staffing levels while ensuring the achievement of Key Performance Indicators (KPIs).
  • Coordinate scheduling and resource allocation to ensure seamless daytoday operations.
  • Developing and periodically reviewing training/competency assessment materials.
  • Supervise the training and conduct competency assessments for Pharmacy Technicians and Pharmacy Assistants.
  • Responsible for developing and regularly reviewing operational workflows and processes, including Standard Operating Procedures (SOPs), Work Instructions, and associated forms.
  • Support the review and audit of medication safety practices and implement necessary changes.
  • Manage customer complaints and facilitate service recovery.
  • Contribute to the implementation of quality improvement projects.
  • Responsible for effectively managing inventory, ensuring meticulous control, optimal stock levels, and accuracy.
  • Assist in planning and executing periodic cycle counts and annual stock take.
  • Oversee various administrative tasks, including billing charge closure and procurement of pharmacy consumables.
  • Any ad hoc duties as assigned, such as crossfunctional support, etc.

REQUIREMENTS

  • Diploma in Pharmaceutical Science or a Certificate in Pharmacy Technician course (Pharmaceutical Society of Singapore) or its equivalent.
  • Minimum 8 years of relevant experience e.g., hospital pharmacy, with 2 years in a supervisory role.
  • Experience in medication delivery processes, pharmacy automation systems, and roster planning will be advantageous.
  • Good interpersonal and leadership skills.
  • Good written and oral communication skills.
  • Proficient in the use of inventory management systems and MS Office.

ADDITIONAL NOTES

  • Working Hours: Mon
  • Thu 8.30 am to 6.00 pm, Fri 8.30 am to 5.30 pm, Sat 8.30 am to 12.30 pm (Alternate Saturday)
  • Flexibility to work on a rotating shift basis if needed.
  • Location: 4 Pandan Ave (nearest

MRT:
Clementi/Jurong East)

  • Medical & Dental Benefits, AWS & Performance Bonus.

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