Platform Product Owner, E-commerce Logistics

2 weeks ago

Singapore MAERSK LOGISTICS & SERVICES SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

OpportunityThe E-commerce Logistics Platforms organization is leading the way in developing innovative technologies to build, integrate, and optimize a last mile logistics network. This platform plays a key role in fulfilling Maersk's vision of being the Global Integrator of container logistics, streamlining customers' supply chains. The team also establishes the groundwork for integrating data, systems, and processes through scalable Digital Infrastructure and APIs.The Platform Product Owner for E-Commerce Logistics holds the responsibility of defining, developing, and overseeing a programmatic approach to a globally scalable solution. This involves close collaboration with the software development team to steer technical design, last mile delivery solutions, routing, optimization, and integration with various systems such as customs. In this crucial, customer-focused position, you will engage with global leaders, solutions, product, and technology teams to achieve business goals like expediting implementation timelines, reducing issues, ensuring transparency and accountability across teams, and more.Responsibilities
  • Enhance the E-commerce Logistics product offering at a global level and translate it into product iterations with a data-driven plan.
  • Establish the platform's KPIs and create a closed loop mechanism for monitoring and reporting on them.
  • Take ownership of a segment of E-commerce Logistics technology.
  • Collaborate with one or more engineering teams.
  • Demonstrate structured thinking from creating an MVP pilot test version to a scalable solution and implementing optimization solutions through technology upgrades.
  • Cultivate partnerships with technology leaders and a large-scale global technology organization to develop state-of-the-art software solutions that improve customer experience, introduce market-leading products, and create a sustainable competitive edge.
  • Forge alliances with regional leaders to prioritize customer opportunities, offer platform guidance, and resolve issues.
  • Lead end-to-end technical solution designs for Maersk Logistics & Services by starting from customer needs and modernizing our solutions.
  • Introduce future capabilities provided by the E-Commerce Logistics (ECL) platform.
What we are looking for
  • Expertise in overseeing complex, cross-functional product development from exploration to market launch and maturity.
  • Demonstrated experience in spearheading high-visibility companywide programs on a global scale even in conditions of high ambiguity.
  • Influence multiple cross-functional teams to deliver products and projects within tight deadlines.
  • Demonstrated program management skills to handle multiple, competing priorities simultaneously under tight deadlines.
  • Think strategically and execute meticulously.
  • Facilitate efficient and effective execution of deliverables by creating, maintaining, and enhancing mechanisms, processes, standards, and playbooks.
  • Showcase superior program management skills and the ability to assess and integrate new information and requirements seamlessly into plans.
  • Identify and appropriately address any bottlenecks hindering progress while suggesting potential solutions to expedite decision-making.
  • Build trust with a diverse group of stakeholders and influence without formal authority.
  • Deliver regular, precise, and effective updates on key programs, processes, and metrics.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills and a customer-centric approach.
  • Bilingual in English/Mandarin is required.
What you bring
  • MBA/MS from a top-tier, globally recognized university.
  • Demonstrated ability to take ownership and drive results.
  • Proven analytical and quantitative skills, utilizing data and metrics to support assumptions and develop business cases.
  • Over 5 years of relevant experience in Product Management within global Technology organizations, leading products from inception to delivery in an agile, outcome-driven manner.
  • Experience in shaping product strategy, prioritization, and specification.
  • Prior experience in supply chain/ecommerce product management.
Tell employers what skills you have
Management Skills
Customer Experience
Scrum
User Stories
Agile
Upstream
Routing
Strategy
Program Management
Product Management
Accountability
Driving Results
Product Development
Customer Orientation
Software Development
Technical Design

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