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Manpower Services Specialist

3 months ago

Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

Job Profile Summary:


In this role, you will support the implementation of distribution channels setup, manage distribution channel's structure and ensure manpower records, sales hierarchy and movements for the distribution channels are up-to-date for business processing and reporting.


You will report to Lead of Manpower Services and will also assess current operational processes and participate in automation projects.


Job Description:

  • Management of Tied Agent/ PFA adviser/Banker's Appointment, Movement (Promotion, Demotion, Reinstatement, Transfer etc), Termination, Change of Particular, Reports, Spidergate, DNC and CorpPass. To ensure the transactions are processed accurately and delivered within agreed SLA (Service Level Agreement)
  • Management of PFA adviser's Appointment and Termination into 3rd Party's Platform.
  • Assess and ongoing review current operational processes for better efficiency and identify areas of improvement
  • Involvement in adhoc projects and initiatives. Able to work independently and collaborate with key stakeholders to deliver projects and initiatives within agreed SLA.
  • Highlight any potential concerns/risks and proactively share best risk management practices.
  • Any other operational tasks as assigned.

Who we are looking for:
Competencies & Personal Traits

  • Strong interpersonal and communication skills
  • Take Initiative, Confident in decision making and problem solving
  • Ability to adapt to fastpaced and challenging work situations
  • Meticulous with an eye for details
  • Ability to work well in a team and enjoy working with people at all levels
  • Curiosity in exploring new tools and solutions to address operational needs
Working Experience

  • 2 years of relevant working experience preferably in financial industry
  • Experience in handling system and data management
Education

  • Degree in Business Management / Finance / Technology
Language

  • Strong command of the English language