![Pan Asia Group Resources](https://media.trabajo.org/img/noimg.jpg)
L3 Operations Support
2 weeks ago
Role:
L3 Operations Support
Job Description:
1. Configuration Management
a. Support Application Build and perform deployment
c. Support and contribute to Application server and Webserver Performance Tuning
d. Support Application/Web Server Security and Application security configuration
g. Service start / stop
h. Configuration of JMS, Topic, Queue & Listener Port.
i. Decommission of services
k. Initial troubleshooting for Application not Responding, deployment failures, basic WebLogic/WebSphere/webserver issues & escalate to L3 for further analysis.
2. System Monitoring
a. Monitoring is expected across multiple platforms (as an example (App-Dynamics, ITRS, ITM, K20, SMD, SPLUNK etc.) this is not an exhaustive list
b. Work in with Integration team to setup and support monitoring tools
c. Perform periodic health check and business readiness checks of the Production and Non-Production environments.
3. Deployment Management
a. Support Application Deployment using manual / Automated (CICD) deployment
b. RLM/U-Deploy Jobs creation and deployments
c. Input file creation for SSD deployment
4. Patch Management
a. Upgrade/ I-Fix/ Patching Middleware components (VTM, GEM etc.) within the timeline
b. Install and upgrade JDK, SSO packages
5. Continuity management
a. Build initial playbooks for identified recovery scenarios
b. Schedule and facilitate regular recovery testing within the CTI COB testing requirements
c. Drive automation of service recovery procedures
d. Asset and Configuration management
e. Develop initial end to end documentation of in-scope services
6. BCM/FIM management and remediation
a. Inventory and reconciliation in Citi systems.
b. Compliant to BCM and FIM requirements
c. Remediation of BCM and FIM exceptions within the timeline
7. ITIL Management
a. Middleware component configuration
b. Interact with Development Team, Subject Matter Experts & other groups to report findings and suggestions.
c. Participate in Development calls to understand new releases and initiatives.
d. Weekly /Monthly reports and MOR
e. Activity Signoff mails from Application team
f. Centralized tracking of SSL certs and renewal
g. Incident management including root cause analysis.
h. Raising Cases and provide logs/basic information to vendor for Middleware issues
i. Scripting
j. Management Meetings
8. Incident and problem management
a. Receive escalation from L2
b. Create and track problem records with Problem management and close out within SLA
c. Lead thorough root cause analysis and facilitate engagement from all L3 teams
- d. Review of all major tickets to determine areas of efficiencies and improvements
Salary:
$1, $10,427.23 per month
Schedule:
- Day shift
-
L3 Production Support
4 weeks ago
Singapore ZENTACT SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesRole: L3 Production SupportDuration: 6 months (renewable)Location: Singapore Description:4 to 6 years of strong hands-on experience with Java and support process• L3 Java Application Support experience with Java code• Should be strong in Java, Java8, Unix, SQL and PL/SQL• Strong in problem solving with troubleshooting and...
-
L3 Production Support
4 weeks ago
Singapore ZENTACT SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesRole: L3 Production SupportDuration: 6 months (renewable)Location: Singapore Description:4 to 6 years of strong hands-on experience with Java and support process• L3 Java Application Support experience with Java code• Should be strong in Java, Java8, Unix, SQL and PL/SQL• Strong in problem solving with troubleshooting and...
-
L3 Production Support
2 weeks ago
Singapore ZENTACT SYSTEMS PTE. LTD. Full timeRole: L3 Production SupportDuration : 12 Months ( renewable)Location: Singapore**Client: A global leader Technology**Description: Operational Resilience Engineering provides resilience measurement and monitoring for the firm's Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for...
-
Application Support-l3
2 weeks ago
Singapore U3 Infotech Pte Ltd. Full timeKey Responsibilities: Experience in L3 support in a Production Support group in a high availability / mission critical environment. Strong team player. Flexible and being able to manage time effectively. Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with mínimal supervision.Strong understanding of...
-
Python Application Support Developer
4 weeks ago
Singapore IOTALENTS PTE. LTD. Full timeRoles & ResponsibilitiesWe are looing for L2/L3 Python Application support and developer with:Requirement: Python development skills Pyspark development skills Java Spring boot knowledge and development skills. L2/L3 support skills Data analysis and support skills Need to support including night shift, weekends and public holidays (with allowance and...
-
Python Application Support Developer
4 weeks ago
Singapore IOTALENTS PTE. LTD. Full timeRoles & ResponsibilitiesWe are looing for L2/L3 Python Application support and developer with:Requirement: Python development skills Pyspark development skills Java Spring boot knowledge and development skills. L2/L3 support skills Data analysis and support skills Need to support including night shift, weekends and public holidays (with allowance and...
-
L3 Support Engineer
3 months ago
Singapore DATA CONNECT TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesThe role of L3 Senior System Engineer is to work onsite supported by a team of off-site engineers to implement and support the VMWare infrastructure and services in accordance with Service Levels. Provide the technical knowledge and skills to support the maintenance of the equipment and the Network Operating System (NOS) Deep,...
-
L3 Support/developer
2 weeks ago
Singapore U3 Infotech Pte Ltd. Full timeKey ResponsibilitiesWork within a team of L3 Dev & Support resources performing code fixes or work with vendors for the delivery and deployment of code fixes to meet business requirements on stability, performance & capacity in alignment with organization's business objectivesDefining and managing technical solution from design to code level, in close...
-
Network Engineer – L3 Operations Support
2 months ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesNetwork Engineer – L3 Operations SupportKey skills:• In-depth understanding of the networking concepts - Routing, Switching, LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP etc.• Advanced hands-on experience on troubleshooting complex network problems.• Logical thinking and problem analysis...
-
Network Engineer – L3 Operations Support
4 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesNetwork Engineer – L3 Operations SupportKey skills:• In-depth understanding of the networking concepts - Routing, Switching, LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP etc.• Advanced hands-on experience on troubleshooting complex network problems.• Logical thinking and problem analysis...
-
Security and Operations Engineers-L3
36 minutes ago
Singapore NTT Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.Your...
-
L2/L3 - Python Application support and developer
1 month ago
Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Python development skills Pyspark development skills Java Spring boot knowledge and development skills. L2/L3 support skills Data analysis and support skillsShift Timing Morning shift 6am to 3pm General shift 9am to 6pm. Afternoon shift 2pm to 11pm Night shift 10pm to 7am. Need to support including night shift, weekends...
-
L3 Support Engineer
4 weeks ago
Singapore DATA CONNECT TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesThe role of L3 Senior System Engineer is to work onsite supported by a team of off-site engineers to implement and support the VMWare infrastructure and services in accordance with Service Levels. Provide the technical knowledge and skills to support the maintenance of the equipment and the Network Operating System (NOS) Deep,...
-
L2/L3 - Python Application support and developer
4 weeks ago
Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Python development skills Pyspark development skills Java Spring boot knowledge and development skills. L2/L3 support skills Data analysis and support skills. Shift Timing Morning shift 6am to 3pm General shift 9am to 6pm. Afternoon shift 2pm to 11pm Night shift 10pm to 7am. Need to support...
-
L2/L3 - Python Application support and developer
1 month ago
Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Python development skills Pyspark development skills Java Spring boot knowledge and development skills. L2/L3 support skills Data analysis and support skills. Shift Timing Morning shift 6am to 3pm General shift 9am to 6pm. Afternoon shift 2pm to 11pm Night shift 10pm to 7am. Need to support...
-
L2/L3 - Python Application support and developer
2 weeks ago
Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesStrong Python development skillsExpertise in Pyspark developmentProficiency in Java Spring BootExperience in L2/L3 supportData analysis proficiencyWork ScheduleMorning shift from 6am to 3pmGeneral shift from 9am to 6pmAfternoon shift from 2pm to 11pmNight shift from 10pm to 7amAvailability required for night shifts, weekends, and...
-
Security and Operations Engineers-L3
4 weeks ago
Singapore NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Security and Operations Engineers-L3
1 month ago
Singapore NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Security and Operations Engineers-L3
1 month ago
Singapore NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
-
Security and Operations Engineers-L3
4 weeks ago
Singapore NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...