Bank Officer

2 weeks ago


Singapore D L RESOURCES PTE LTD Full time
Roles & Responsibilities

Job Description:

  • Process customers' requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications
  • Complete all requests with accuracy and within the agreed Service Level Agreement
  • Manage and resolve customers' and business units' feedback/complaints and queries promptly
  • Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
  • Support in digitization effort driven by the management and ad-hoc /admin tasks assigned
Tell employers what skills you have

Wholesale Banking
Loans
Invoicing
Service Level
Trade Finance
Retail Banking

SAP
Digitization
Deposits
Commercial Banking
Cash Management
Cost Control
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