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Assistant Manager, Operations
2 weeks ago
The Role
Working location: Mount Elizabeth Hospital
Working hrs: 5.5 days office hrs
Assist the manager and Head of Department in managing the daily operations of the department and participate in the planning of strategic goals and objectives of the department.
Key accountabilities
Ensure efficient and effective delivery of service cycle in the department
- Participates actively in process improvement projects
- Ensures equipment are in optimal operational condition
- Ensure adequate supplies for efficient operations of the section
- Maintain high quality level of customer service to patients, doctors and clinic staff
- Coaching and mentoring of new/junior staff
- Any other reasonable duty that may be assigned from time to time
Qualifications & Experience
Minimum Diploma or equivalent
- Ability to work with all levels of staff and manage relationships effectively
- Able to cohesively lead the group
- Ability to read and understand financial data. Ensures cost and revenue are captured correctly and timely.
- Comprehensive knowledge of services and procedures performed in Radiology, Nuclear Medicine and Non-Invasive Laboratory as well as ability to effectively navigate radiology IT systems (SAP, RIS, PACS)
- At least 3 years in the service industry
- Microsoft Office
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