2024 BNY Mellon Analyst Program
2 weeks ago
What you'll be doing
User Experience (UX) perfectly blends customer and business values with easy-to-use designs. You will collaborate with a team that defines problems, tests solutions, and designs user interfaces. You will be co-creating a customer obsessed culture, by never losing sight of customer value, business value and excellent usability. You will feel a sense of achievement in the projects that you are part of because your design decisions will impact millions of people across the financial world.
Responsibilities:
Design thoughtful, beautiful, and useful user interfaces and experiences Create customer-centered designs Conduct research through market analysis, customer feedback, usability testing Synthesize findings into actionable insights Develop conceptual diagrams, wireframes, visual mockups, and prototypes Be a passionate and effective advocate for design with non-design audiencesHere's what your week might look like
We are already in Agile development, and you will be part of a sprint together with key stakeholders in an Agile environment. You need to conduct usability research or workshop with stakeholders to redefine the problem statement and creating MVPs, so you'll be doing a fair amount of planning and prioritising on a weekly basis.
There are a lot of design frameworks and methodology. We don't use these blindly, but we only apply the appropriate tools and frameworks based on what the project needs. You will identify when research is required and when best practices are the way to go. And it is your responsibility to guide and point your non-designer colleagues in the right direction.
You do not just strategize, but you also do the hands-on design work like mapping out Experience Journeys, designing intuitive wireframes, creating clickable prototypes, usability test, facilitating Design Thinking & Ideation workshops.
You will be conducting desk research (competitor analyses, defining personas etc), synthesising your findings into actionable insights by working with Data Science colleagues, presenting your recommendations to Product Owners, implementing the actionables into a MVP.
Requirements:
Relevant working experience driving CX, UX design in high performance and demanding product teams Proven track record in fast moving agile environment, successful collaboration with multi-disciplinary team across time zones Fluency in common industry design tools: Figma, Sketch, Invision and other prototyping tools Tertiary education in Design, Visual Communications, or Psychology. You will need to be experienced with working in an Agile environment and believe in continuous learning Having the entrepreneurial & continuous learning ethos to use human-centred design for problem solving Portfolio showcasing applied knowledge of user-centered design, solutions to design problems, designing human interface from large screen to small screen devices, and examples of design workshop facilitation and artefacts producedWho we are - SPIN
Launched in and led by Marianna Lopert-Schaye, Strategic Partnerships and Innovation (SPIN) accelerates strategic outcomes at BNY Mellon by working with a select network of fintech entrepreneurs and intrapreneurs. It serves as a resource for internal teams to test and validate cutting-edge technologies that provide innovative and commercially-focused solutions enabling us to serve clients better and run the company more effectively. SPIN encompasses the Ascent Program and strategic investments with over portfolio companies worldwide, as well as Innovation Centers to run ideation, design thinking and prototype validation.
The Innovation Centres works across all BNY Mellon lines of business to provide innovative solutions for our clients by accelerating strategic ventures, building ecosystem connectivity, and creating enterprise programs. We focus on creating new products and capabilities, improving resiliency and efficiency, and enhancing client experiences.
As a result, candidates who join will work with a truly cross-functional team to re-imagine challenging business problems and build new solutions. Through this, candidates will gain tangible experience in new digital ways of working and problem solving, using data to drive decision making. Collectively, this will broaden their understanding of the firm and make them a stronger digitally-capable candidate that will enable them to serve as the next generation of BNY Mellon senior leaders.
About BNY Mellon
Established in , BNY Mellon is America's oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK).
Today, BNY Mellon powers capital markets around the world through comprehensive solutions that help clients manage and service their financial assets throughout the investment life cycle. BNY Mellon had $ trillion in assets under custody and/or administration and $ trillion in assets under management as of December , .
BNY Mellon has been named among Fortune's World's Most Admired Companies and Fast Company's Best Workplaces for Innovators. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation. Additional information is available on .
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