Global Credit Senior Analyst

1 week ago

Singapore Salesforce Full time
Job Category

Finance

Job Details

The role of a Sr. Global Credit Analyst is responsible for evaluating the financial health of customers in order to ensure collectability.

This position is vital for Salesforce because a proper credit evaluation reduces the potential for Bad Debt and supports a healthy working capital to free cash flow.

A Senior Credit Analyst should be able to make appropriate credit decisions to mitigate risk and financial exposure; set appropriate payment terms and understand the impact of contract language to collections.

This position closely collaborates with sales leaders, internal finance, collections and legal stakeholders to support prompt deal conversion.


The role requires an individual's ability to stay calm and objectively assess situations and make sound decisions under potential tense situations.

Individuals should also have a working understanding of SOX controls and understand the importance of maintaining proper security controls in relation to financial data.

Longer hours will be required on the last few days of each month, especially on quarter end months.

Responsibilities:

  • Manage Credit Quote and Case queues.
  • Payment Terms requests
  • Billing Frequency requests
  • Prebill days
  • Payment Method changes
  • Payments Plan requests
  • Credit Rating
  • Ad-Hoc
  • Leverage data and analytics to understand credit risks and shape proactive strategies
  • Active interaction with account teams to establish appropriate credit terms.
  • Ensure active engagement with internal and external partner teams, including Account Executives, Sales Operations, Legal and Accounts Receivables team to optimize cash receipts and minimize AR aging profile and Bad Debt expense.
  • Ensure adherence to collection activity and facilitate resolution of related issues.

Qualifications:

  • A Bachelor's degree in Accounting, Finance, Business Administration, or equivalent combination of education and work experience
  • 23 years of experience in a combination of accounts receivable,
commercial (B2B) credit, accounting, finance or credit and collections

  • Ability to interpret various financial reporting sources such as D&B and Moody's.
  • Excellent analytical skills, with knowledge of collections, credit, accounting and finance principles, experienced in assessing portfolio and customer risk
  • Good conflict management and negotiation skills
  • Ability to think, act and work critically and independently
  • Ability to manage time efficiently
  • Thrives when multitasking and works best in a dynamic, fast paced environment
  • Superior verbal and written communication skills (at all levels of management)
  • Salesforce experience is a plus
Accommodations

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.

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