Cloud System Engineer

2 weeks ago


Singapore NodeFlair Full time

Job Summary:

Salary
S$4,500 - S$7,500 / Monthly

Job Type

Seniority
Junior

Years of Experience
At least 2 years

Tech Stacks
AWS Terraform Docker Jenkins VPC CI Microsoft ELK Git Azure Splunk Bitbucket Kubernetes

Responsibilities:

Support (60%)

  • Resolve incidents within SLA timeframe.
  • Implement service requests and change requests and complete all requests within SLA timeframe.
  • Perform root cause analysis, from finding to solving the problems.
  • Escalate unsolvable incident / problem to the Operation Lead or Service Delivery Manager.
  • Escalate to OEM / vendor / subcontractor for technical support.
  • Serve as a point of contact (POC) for technical discussions and consultations with clients, vendors, and other stakeholders.
Deployment (30%)

  • Ensure deployments of approved patches / releases / configuration changes for operation system and system software are implemented to change request accordingly.
  • Support the integration of new technologies into existing environments.
Administration & Backup (10%)

  • Maintain the configuration of the cloud system & Microsoft Active Directory infrastructure.
  • Ensure proper backup of the administrated systems and performing system recovery if needed.
  • Conduct regular testing to verify configuration or backup data.

Requirements:

  • Minimum 2 years' relevant experience in administration & support of a cloud system & Microsoft Active Directory.
  • Dynamic, customer oriented, diligent attitude with ability to work well in a fastpaced environment.
  • Good analytical skills with ability to work with others to resolve problems.
  • You will learn these technologies in this project, an added advantageous if you know any of them:
  • AWS cloud (full suite)
  • Singapore Government Commercial Cloud (GCC)
  • Active Directory Infra (MS AD, AWS AD etc)
  • Reverse Proxy
  • Privilege Access / Identify Management
  • Enterprise Backup
  • Vulnerability Management Systems
  • Patch Repositories (Patch Management, Patch Manager)


End Point Protection
  • Desktop, Clients
  • Next Generation Firewall
  • Infra Automation Platform
  • Familiarity with government regulations and compliance requirements, such as IM8, data security, and privacy regulations in Singapore.
  • Good understanding of GCC architecture, standards, best practices, and security requirements.
  • Exposure and expertise in GCC services, features, and capabilities, including virtualization, networking, storage, databases, security, and identity/access management.
  • Proficiency in cloud automation and Infrastructure as Code (IaC) tools, such as CloudFormation, Terraform, or ARM templates.
  • Experience with containerization technologies, such as Docker and Kubernetes, and microservices architecture.
  • Familiarity with DevOps practices, CI/CD pipelines, and tools like Jenkins, Git, and Bitbucket.
  • Understanding of network concepts, such as VPN, VPC, DNS, load balancing, and security groups, within GCC environment.
  • Knowledge of monitoring and logging tools, such as Azure Monitor, CloudWatch, Splunk, ELK stack, or similar, for troubleshooting and performance analysis in GCC solutions.

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