Service Excellence Manager

Fulltime SingaporeRoles & Responsibilities: Responsible for full set of accounts for SMEs clients. Supervise junior team members and provide assistance to the Manager to ensure that the required filings and submissions are done within the stipulated timeline (Supervisor/AM) Work with the Manager in identifying areas where SOP and the system can be enhanced...

[What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.At NLB, you can look forward to a flexible, hybrid work environment with...

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects,...

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects,...

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects,...

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects,...

NewLocation:***Singapore***Salary:***Negotiable per annum***Job Type:PermanentSector: TechnologyFunction: Information TechnologyContact: Gwen KohExpiry Date: 09 July 2023Job Ref:JNAs a Director of IT Service Excellence, you will be responsible for overseeing and managing the delivery of IT services in a regional capacity. Your primary focus will be on vendor...

Overview:Waters Corporation is always looking to hire the best and brightest future talent for our company. The team is looking to hire an intern located at Sinapore office.This internship is a great opportunity to gain real-world experience while earning course credits for the world's leading specialty measurement company.Responsibilities: Understand...

Roles & ResponsibilitiesAs the Outlet Manager (Spa), you will play a pivotal role in overseeing the smooth and successful operation of our spa facility. Your primary responsibility will be to manage the daily activities, lead a team of dedicated spa professionals, maintain an optimal work environment, and ensure the highest level of guest satisfaction. You...

Roles & ResponsibilitiesURGENTLocation : OutramPosition : Manager – SCE Service ExcellenceSalary : S$3,800 per month - (Degree with at least 2 years of work experience)(Diploma with at least 6 years of work experience)Contract period – Immediate (1 year)• Temporary staff who worked for 3 months or more are entitled to benefits.• Total duration for...

Roles & ResponsibilitiesURGENTLocation : OutramPosition : Manager – SCE Service ExcellenceSalary : S$3,800 per month - (Degree with at least 2 years of work experience)(Diploma with at least 6 years of work experience)Contract period – Immediate (1 year)• Temporary staff who worked for 3 months or more are entitled to benefits.• Total duration for...

Roles & ResponsibilitiesJob DescriptionThe successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing...

Roles & ResponsibilitiesJob DescriptionThe successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing...

Roles & ResponsibilitiesDuties and ResponsibilitiesEnterprise Risk Management Maintain the risk registers of all risks under close monitoring by the organisation. Work with risk owners and the various stakeholders to review and update the risk treatment plans to mitigate / reduce impact and likelihood of risks Work with relevant stakeholders to identify...

Objective:Ensure operational excellence, process optimization, and resilience in IT infrastructure and operations across 28 locations. Drive efficiency, quality, and customer satisfaction while aligning operational practices with organizational goals.Responsibilities:Operational Stability Strategy: Plan and execute regional IT infrastructure strategy aligned...

[What the role is]Organisation Excellence Manager (Service Excellence)You will be a key member of the Organisation Excellence (OE) Department, responsible for ensuring that URA continues to be an innovative, adaptive and responsive organisation in planning and facilitating Singapore's physical development to sustain growth and a high quality living...

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world LVMH Are you passionate about driving performance through your...

Fulltime SingaporeRoles & Responsibilities: To ensure the duties are performed according to the established guidelines and timelines Data entry of information and adhoc duties Answering to caller's enquiries Handling multiple projects, communications, and coordination To ensure adequate administrative and operational support to the sales team efficiently and...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily cleaning job reports for...

COMPANY DESCRIPTIONWe aim to become the world's best engineering based comprehensive service company.Hyundai Global Service Tech Singapore branch is a member of Hyundai Heavy Industries Group and is a global service company that provides total services related to ships and power generation. The Singapore branch is in charge of ship repair services in East...