Quality assurance engineer

2 weeks ago


Singapur, Singapore WORLDWIDE COMPUTER SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

  • Product Testing: Conduct thorough testing of both old and new computer hardware products, such as desktops, laptops, motherboards, and IT/computer accessories, to ensure they meet required performance and reliability standards.
  • Inspection and Evaluation: Inspect incoming used/old computers, laptops, and tower/rack servers for any defects or damage, guaranteeing that all items adhere to specified quality criteria before stocking and selling.
  • Continuous Improvement: Identify areas for enhancing quality assurance practices, propose and implement improvements to boost efficiency and effectiveness.
  • Analysis of Customer Feedback: Gather and analyze customer feedback on product quality, focusing on used servers and new IT/computer accessories, identifying recurring issues and working towards solutions.
  • Technical Support: Provide technical assistance to the customer support team regarding product quality inquiries and complaints, ensuring timely and satisfactory resolutions. Perform technical assessments on new/used products to evaluate their quality and performance before inclusion in the inventory.
  • Supplier Collaboration: Engage with suppliers to address quality issues, oversee the implementation of corrective measures, and ensure follow-up actions.
  • Quality Reports: Generate comprehensive reports on product quality, testing outcomes, and defect rates, conveying key findings to management and relevant stakeholders.
  • Staff Training: Educate store employees on quality assurance protocols, product testing methodologies, and best approaches to handling and examining old and new hardware items.
  • Knowledge Sharing: Stay updated on the latest advancements in computer hardware and quality assurance techniques, sharing knowledge and insights with the team.

Tell employers about your skills

Hardware
Quality Assurance
Customer Support
Laptops
Inventory
ISO
Computer Hardware
Test Cases
Test Automation
Reliability
Selenium
Java
API
Technical Support

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