Telesales & Strategic Planners

1 week ago


Singapore SAVINGS4U PTE. LTD. Full time

We are looking for an enthusiastic
Telesales & Strategic Planner to generate sales either by cold calling or answering requests in a fast-paced environment.

You will be responsible for influencing existing or potential customers to buy products or services.

The goal is to promote business growth by expanding the company's clientele.

Responsibilities:

  • Cold call people using a given phone directory to sell products
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product's features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer's requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer's personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information
  • Understand and shape the company's strategy and mission
  • Develop plans to materialize strategy and analyze business proposals
  • Research competition to identify threats and opportunities
  • Assess the company's operational and strategic performance
  • Align processes, resourcesplanning and department goals with overall strategy
  • Provide support and insight into significant organizational changes (e.g. shift in strategic focus, mergers and acquisitions)
  • Educate senior executives in making effective decisions
  • Construct forecasts and analytical models
  • Monitor and analyze industry trends and market changes

Requirements:

  • Proven experience as Telesales & Strategic Planner or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and resultsoriented
  • Patient and able to handle customer rejection
  • GCE "O" Levels

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