Business Analyst- Telco

2 weeks ago


Singapore ARISTON SERVICES PTE. LTD. Full time

Job Responsibilities:

  • Business Analyst with experience in managing large digital transformation progect in Ecommerce & Telco involving multiple projects and streams of work
  • Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
  • Discovering the business needs and project requirements by keeping the communication channels open between stakeholders and the team.
  • The business analyst understands the business needs and analyses them thoroughly.
  • Documenting the requirements accurately and in such a format that can be shared with all stakeholders and depends on the type of project, the needs and preferences of business and stakeholders.
  • Getting the Requirements Approved, after documentation the requirements must be approved and understood in the same sense by all the stakeholders to prevent mistakes, get more inputs from them and ultimately reduce costs
  • Process mapping and identifying nonvalue add steps to create lean and agile processes.
  • Responsible for identifying business problem areas and aligning themselves to the pain areas
  • Strengthen and enhance client field service processes to make them more efficient and effective by identifying process improvement/reengineering opportunities.
  • Work in coordination with other departments to incubate new solutions and technology for existing and new businesses
  • Provide thought leadership to create a strategic plan for enabling the client to achieve field service optimization

Qualification and Skills:

  • 8+ years' experience in managing large digital transformation projects in telecom industry, Analytics along with ecommerce solution implementations
  • Excellent communication skills
  • Extensive experience with Agile is mandatory
  • Excellent leadership and motivational skills


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