Technical Writing Lead

2 weeks ago

Singapore Airwallex Full time
Airwallex is the leading financial technology platform for modern businesses growing beyond borders.

With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.


Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world.

Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in simplistic ways that are useful for both experienced and novice audiences.


Our Developer Experience and Technical Writing teams are growing exponentially, so there will be opportunities to rapidly grow your career and responsibilities.

We'll be building a new team from the ground up with some exciting greenfield projects The team is a global team of technical writers, engineers, and PMs.

This technical writing lead will report to our Product Leaders and will work closely with the Product Manager for our Developer Experience Platform.


Responsibilities:

  • Build a new global technical writing team and evangelise technical writing across Airwallex
  • Manage daytoday workloads for technical writers and planning the weekly/monthly workload for the technical writing team
  • Act as point of escalation for team members and direct reportsReport to executives and product leaders for the progress of the overall work and strategic direction & impact
  • Recruiting, mentoring, and management of technical writing staff in a hybrid work environment
  • Evaluates internal procedures, establishes, implements and documents processes that support the continuous improvement of sound business practices
  • Mentor and coach staff members via 1:1 meetings with their deliverables, performance improvements, and career development
  • Assist executive team with the annual performance reviews and merit increases
  • Drive projects to completion with a full ownership mindset

Skills:

  • Experience in people management and driving technical writing projects across mutliple stakeholders
  • Expert proficiency in technical writing skills
  • Experience in improving or building both information architectures and content strategies for documentation
  • Experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products
  • Finds joy in creatively engaging with developer audiences
  • Nice to have:
  • Experience working on cross-product documentation
  • Experience in improving or building both information architectures and content strategies for documentation
  • Background in engineering/software development
  • Bilingual in Chinese with professional proficiency
At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech.

You'll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen.

We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.

We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.

If you have a disability or special need that requires accommodation, please let us know.

  • Salesforce Technical Lead

    4 weeks ago

    Singapore Cognizant Technology Solutions Full time

    Cognizant is recruiting a Senior SFDC Technical Lead, and the technology role comes with an attractive salary and benefits package.As an SFDC Technical Lead, this position requires you to be an inclusive and collaborative team player with excellent communication and interpersonal skills.In your first few weeks in this Technical Lead role, you can expect...

  • Salesforce Technical Lead

    2 months ago

    Singapore Cognizant Technology Solutions Full time

    Cognizant is recruiting a Senior SFDC Technical Lead, and the technology role comes with an attractive salary and benefits package.As an SFDC Technical Lead, this position requires you to be an inclusive and collaborative team player with excellent communication and interpersonal skills.In your first few weeks in this Technical Lead role, you can expect...

  • Salesforce Technical Lead

    2 weeks ago

    Singapore Cognizant Full time

    Cognizant is recruiting a Senior SFDC Technical Lead, and the technology role comes with an attractive salary and benefits package.As an SFDC Technical Lead, this position requires you to be an inclusive and collaborative team player with excellent communication and interpersonal skills.In your first few weeks in this Technical Lead role, you can expect...

  • 44207 salesforce technical lead

    2 weeks ago

    Singapore half the sky Full time

    Cognizant is recruiting a Senior SFDC Technical Lead, and the technology role comes with an attractive salary and benefits package. As an SFDC Technical Lead, this position requires you to be an inclusive and collaborative team player with excellent communication and interpersonal skills. In your first few weeks in this Technical Lead role, you can expect...

  • Technical Lead

    2 weeks ago

    Singapore ABBA MAINTENANCE SERVICES PTE. LTD. Full time

    We are a growing facility management company in Singapore looking to hire a Technical Lead. As we grow, we are glad to nurture our team and provide career advancement and hire in talents to ensure that we are always growing competitively. Do join us as we offer a great environment for personal development and constructive feedback and support within the team...

  • Senior Technical Lead

    4 weeks ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities• Years of experience: More than 15 years• Good understanding of Wealth Management domain and Temenos Transact modules• Review advanced/complicated code for Temenos software using InfoBasic/Java.• Collaborate with Project Managers, Development managers, internal teams and clients to identify user requirements and...

  • Senior Technical Lead

    2 months ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities• Years of experience: More than 15 years• Good understanding of Wealth Management domain and Temenos Transact modules• Review advanced/complicated code for Temenos software using InfoBasic/Java.• Collaborate with Project Managers, Development managers, internal teams and clients to identify user requirements and...

  • Java Technical Lead

    2 months ago

    Singapore DXC Technology Full time

    Job Description:Applies specialized knowledge to conceptualize, design, develop, unit-test, configure, and implement portions of new or enhanced (upgrades or conversions) business and technical software solutions through application of appropriate standard software development life cycle methodologies and processes. Interacts with the Client and project...

  • Java Technical Lead

    4 weeks ago

    Singapore DXC Technology Full time

    Job Description:Applies specialized knowledge to conceptualize, design, develop, unit-test, configure, and implement portions of new or enhanced (upgrades or conversions) business and technical software solutions through application of appropriate standard software development life cycle methodologies and processes. Interacts with the Client and project...

  • Java Technical Lead

    4 weeks ago

    Singapore DXC Technology Full time

    Job Description:Applies specialized knowledge to conceptualize, design, develop, unit-test, configure, and implement portions of new or enhanced (upgrades or conversions) business and technical software solutions through application of appropriate standard software development life cycle methodologies and processes. Interacts with the Client and project...

  • Java Technical Lead

    2 weeks ago

    Singapore NEW TONE CONSULTING PTE. LTD. Full time

    As a Technical Lead, you will play a pivotal role in understanding upcoming requirements, devising optimal design solutions, and ensuring timely delivery by the team.Your responsibilities include: Offer solutions to architecturelevel issues and ensure adherence to Group standards and regulatory requirements. Study user requirements, develop specifications,...

  • Lead Technical Artist

    2 weeks ago

    Singapore Tripledot Studios Limited Full time

    Lead Technical ArtistDepartment: CreativeEmployment Type: Full TimeLocation: Jakarta, IDDescriptionTripledot Studios was founded by a team of industry veterans from some of the biggest names in mobile games such as King, Peak Games, Facebook, and Product Madness.We are now a 400 person mobile games studio, headquartered in London, with offices in Warsaw,...

  • Project Lead

    2 months ago

    Singapore AVATAR TECHNO SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibility:Technical Lead Design for maintenance and enhancement of System Integration projects in the field of biometrics capturing and automated immigration clearance Systems. The Technical Lead is required to lead a team of J2EE developers in architecting and implementing turnkey enterprise scale J2EE applications. This...

  • Technical Lead Developer

    3 months ago

    Singapore Kaplan Full time

    :Job Summary: We are seeking a talented and experienced Technical Lead Developer to join our dynamic team. As a Technical Lead Developer, you will be responsible for driving the development and delivery of high-quality software solutions. If you have a strong technical background, excellent leadership skills, and a passion for innovation, we would love to...

  • Technical Lead Developer

    3 months ago

    Singapore Kaplan Full time

    :Job Summary: We are seeking a talented and experienced Technical Lead Developer to join our dynamic team. As a Technical Lead Developer, you will be responsible for driving the development and delivery of high-quality software solutions. If you have a strong technical background, excellent leadership skills, and a passion for innovation, we would love to...

  • Technical Lead Developer

    4 weeks ago

    Singapore Kaplan Full time

    :Job Summary: We are seeking a talented and experienced Technical Lead Developer to join our dynamic team. As a Technical Lead Developer, you will be responsible for driving the development and delivery of high-quality software solutions. If you have a strong technical background, excellent leadership skills, and a passion for innovation, we would love to...

  • Technical Lead Developer

    4 weeks ago

    Singapore Kaplan Full time

    :Job Summary: We are seeking a talented and experienced Technical Lead Developer to join our dynamic team. As a Technical Lead Developer, you will be responsible for driving the development and delivery of high-quality software solutions. If you have a strong technical background, excellent leadership skills, and a passion for innovation, we would love to...

  • Project Lead

    2 months ago

    Singapore ERP21 PTE LTD Full time

    Roles & Responsibilities(Successful applicants can expect to work in fast paced environment and will lead dynamic projects teams. The projects involved are high profile, challenging and offer good career references)Responsibilities: Technical Lead Design for maintenance and enhancement of System Integration projects in the field of biometrics capturing and...

  • Technical Lead

    2 weeks ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    Responsibilities: Technical Lead : Lead & manage developers towards achieving project & support goals. Improve developers technical & analytical skills. Take ownership of technical issues, and work with internal/ cross functional/ external team to resolve more advanced issues when necessary. Collaborate with team members in all aspect of software design,...

  • Technical Lead

    2 weeks ago

    Singapore Understanding Recruitment Full time

    We are seeking an experienced Tech Lead to join a substantially backed ($28m) scale up team building a regulated institutional grade trustless trading platform.The team are a small group of ex-trading tech and FAANG Engineers dealing with the complexity of providing efficient, secure and regulated crypto and digital asset trading to institutional...