Customer Service Manager

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.Key Responsibilities: Oversee and manage the Guest Experience Index (GEI) to measure customers' sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. Work collaboratively with various internal...

Responsibilities: Making & receiving customer inquiry calls Handling customer complaints Collecting & analysing customer feedback Responding to customer reviews Support software training & software installation with customer Intervention driver fatigue cases for commercial bus & SME companies Assist in the retrieval of camera footage for customers Prepare...

Minimum - 3 years relevant working experience in similar industry Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics servicesPut in a mitigation plan whenever necessarySupport internal and external stakeholders on customer attraction and retention strategyParticipate in solutions that address Customers concerns or...

Job Scope***- Attend to customers' inquiry Prepare and process Air Export booking request Arrange for collection of cargo at customers' premise Provide booking confirmation and flight details to customers Mange customers' expectations and complaints Correspond with overseas offices on shipment status and inquiries Verify invoices from vendor Prepare...

Job Scope Attend to customers' inquiry Prepare and process Air Export booking request Arrange for collection of cargo at customers' premise Provide booking confirmation and flight details to customers Mange customers' expectations and complaints Correspond with overseas offices on shipment status and inquiries Verify invoices from vendor Prepare customers'...

Responsibilities: ● Making & receiving customer inquiry calls ● Handling customer complaints ● Collecting & analysing customer feedback ● Responding to customer reviews ● Support software training & software installation with customer ● Intervention driver fatigue cases for commercial bus & SME companies ● Assist in the retrieval of camera...

Responsibilities:● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of camera footage for...

Mon to Fri 9am - 6pm Responsibilities: ● Making & receiving customer inquiry calls ● Handling customer complaints ● Collecting & analysing customer feedback ● Responding to customer reviews ● Support software training & software installation with customer ● Intervention driver fatigue cases for commercial bus & SME companies ● Assist in the...

Customer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls • Customer’s order and data processing on WMS (warehouse management system) • Verify operational documents with billing summaries to be sent to customers • Ensure...

Mon to Fri 8.30pm to 6pm Customer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls • Customer’s order and data processing on WMS (warehouse management system) • Verify operational documents with billing summaries to be sent...

Mon to Fri 8.30pm to 6pmCustomer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls• Customer's order and data processing on WMS (warehouse management system)• Verify operational documents with billing summaries to be sent to...

Working environment : Chinese Language Enrichment Centre.Responsibilities: Assist in administrative duties pertaining to student and course registration matters Provide professional service and advice in order to achieve customer satisfaction Assist customers with their enquires and concerns with a service oriented attitude Actively promote the centre's...

Working environment : Chinese Language Enrichment Centre.Responsibilities: Assist in administrative duties pertaining to student and course registration matters Provide professional service and advice in order to achieve customer satisfaction Assist customers with their enquires and concerns with a service oriented attitude Actively promote the centre's...

Job Scope Promotion, sales and marketing of crossborder trucking services Organization and implementation of sales objectives Conducts and surveys competitors' performance and market rates Reviews and implements competitive pricing structure Supervises sales team in directing their efforts towards meeting prescribed sales targets Develops system to ensure...

Responsibilities: Oversee sales and marketing activities to achieve corporate revenue goals. In charge of all sales activities in Singapore. Plan and assign daily workload to sales team. Interview, hire and train sales representatives. Evaluate performance of sales team and provide appropriate feedback. Provide guidance to sales representatives in their...

Job Highlights Work Life Balance Great Working Environment Good Career GrowthRESPONSIBILITIES Analyzes Customer Relationship Management (CRM) system data in response to sales and brand initiatives or enquiries records such as customer information, call patterns, demographics etc to identify facts and trends and make recommendation. Provides valuable insight...

Hands-on and possess good knowledge and troubleshooting skills - Minimum NITEC/Diploma in Engineering (Mechanical, Electrical or Mechatronics) - Minimum 3-5 years of relevant working experience in mechanical & electrical troubleshooting - Knowledge of PLC programming & troubleshooting, or AutoCAD experience is advantageous - Proficient in computer knowledge...

Minimum of 3-4 years in Customer Service experience Prior experience as Supervisor or Manager and leading a team Short notice is requiredTo mentor, train, and lead the Customer Experience team to ensure to provide a high level of customer excellence service to all their clients.Adecco is partnering with a fitness, wellness and lifestyle hubs where they're...

Sales: To be responsible for Sales and Profitability of brands assignedImplement action plans required to achieve targetsHR, Staff management and training: Responsible for recruiting and developing frontline staff Training and ensuring staff are equipped with the knowledge and skills required Review and address retail staff performance issues in a timely and...

Responsibilities: Responsible for smooth and efficient running of the daily operations. Enforcing standards and safeguarding the integrity of the company. Drive sales through operational execution. Responding to feedback and customer complaints. Achieve profitability through exercising cost control. Manage restaurant liability through human resource...