Customer Project Manager

1 week ago


Singapore Peoplebank Full time

Customer Project Manager

  • Contract role

Our Client

  • Multinational tech company

The Opportunity


This role will lead customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects.

This role will manage corporate, customer and third party vendor efforts to plan and implement solutions to customer problems, and will be responsible for business as well as team management.


Job Responsibilities:

  • Manages customer project delivery for projects that are:
  • Large/ moderately complex/ local or sub-region.
  • Medium/ high risk.
  • Medium complexity legal and commercial issues.
  • Manages project financials and nonfinancial performance.
  • Proactively manage project milestone and meets agreed project delivery timeline.
  • Meets or exceeds project performance targets.
  • Provides reliable financial and nonfinancial forecasts to the Management.
  • Meets or exceeds SOAR approved budgets, including P&L (if required).
  • Manages stakeholders, client and partner relationships.
  • Manages mid to upper level client delivery relationships.
  • Timely communication & delivery of performance reports to clients & stakeholders.
  • Frequently represents the organization to external customers/clients.
  • Manages project team.
  • Manages business cadence of project team, including project tasks organization and quality delivery, timely delivery reporting and project documentation, in compliance with project management best practices.
  • Manages internal as well as external resources with a team size less than 20 people, ensuring pragmatic workload management.
  • Mentors and encourages skill development of project team members.
  • Provides performance review input and indication of area of development for team members.
  • Manages project business development, including:
  • Identifies and develops new opportunities on current project.
  • Supports qualification and opportunity assessment for large and moderately complex opportunities.

Your Background

Required Education and Experience:

  • Engineering or similar technical University degree.
  • Has 5 years of experience in project management or similar roles/businesses.

Required Knowledge and Skills:

  • Certified PMP Project Manager.
  • Demonstrates an indepth understanding of project management operational policies, processes and methodologies applicable for services delivery.
  • Highly conversant with project management tools such as Gantt Chart, Critical Path Analysis, Microsoft Project (or equivalent).
  • Practitioner of several project management practices/methodology such as Kanban, Scrum, Agile, PRINCE
  • Delivery experience in projects with 4G, 5G, telco, network or communications technologies is preferred.
Peoplebank Singapore Pte Ltd, EA
Licence Number: 08C5248.
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