Operations Trade Finance

2 weeks ago


Singapore ING Full time
Overall Function


The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions.

Some relevant working knowledge of trade business conducted in Europe.

This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.


Key Responsibilities- Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents- Communicate with Europe & Asia offices on the check status of L/C documents- Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment- Co-ordinate and work efficiently within the team- Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.- Ensure adherence to ING's procedures, policy and guidelines at all times.

- Propose areas of improvement in the team for the benefit of the team and branch offices- Assist in projects to improve work processes & migrations

Other responsibilities and daily tasks include the following:

  • Provide quality checking and timely service delivery to branch offices.
  • Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
  • Continuously exceeding customer expectations: the WOW effect


Qualifications and Skills- Acceptable tertiary education- CDCS certified L/C Documents checker- At least - 5 years' of experience in handling both Import and Export L/C Document checking Knowledge of Swift Alliance and any main accounting system- Knowledge of ICC publications - UCP600, ISP98, URR725, URC522, ISBP.

- Knowledge of local region's regulatory compliance and anti-money laundering policy- Possess effective communication skill to work with the teams and branch offices- Preferably with exposure to outsource/insource operations

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