Outlet Manager
2 weeks ago
- Ensure daily opening and closing duties in the outlet are properly executed
- Overseeing outlet operations and maintaining its operational smoothness
- Maintain high productivity, quality, and customer service standards
- Respond efficiently and accurately to customer feedback
- Recruiting & hiring of restaurant staff
- Responsible for induction training and on the job training of new employees and also
- Responsible for employee's performance and discipline
- Responsible for achieving target sales and profit levels
- Liaise with Central Kitchen and external suppliers for ordering
- Manage stock levels of beverage and other related utensils and cutleries
Backend duties:
Sales report, stock takes, scheduling etc
- Ensuring safety, cleanliness and sanitation standards are adhered to by all staff
- Help out at other outlets when needed.
- Handle any other duties assigned by Outlet Manager/ Area Manager
- Minimum GCE O-Level or ITE qualifications
- Minimum 3 years managerial experience in F&B or relevant experience
- Positive attitude with ability to influence and lead a team
- With F&B experience is an asset but not essential
- Pleasant and cheerful personality, energetic and team player
- Provide friendly and professional service to customers
- Able to multi-task, adapt to fast paced environment and work under pressure
- Able to perform split shift and work on weekends and public holidays
- Possess WSQ Food & Hygiene Certificate
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