Accounts Servicing Executive
2 weeks ago
We are looking for a skilled accounts servicing executive to assist our sales manager with routine administrative functions. In this role, you will answer incoming calls and manage sales inquiries, keep sales department records, and file contracts. Your duties will include scheduling appointments with customers and vendors, and other ad-hoc administrative duties.
To ensure success, the accounts servicing executive should have related experience and demonstrable administrative expertise.
Outstanding accounts servicing staff assist sales teams in such a way that it allows them to pursue sales targets, rather than being tied down with additional paperwork.
Responsibilities:
- Scheduling appointments for the sales team, partners, and clients.
- Maintaining and updating sales, and client records, and keeping track of communication with clients.
- Preparing, drafting, and sending to clients sales contracts, proposals, and agreements.
- Liaising with other departments on administrative matters of mutual importance.
- Performing research toward identifying potential sales leads and pitches.
Requirements:
- Demonstrate ability to communicate and coordinate between different stakeholders (client accounts, trainers, external vendors, internal colleagues)
- Proven ability to juggle multiple account management projects at the same time, while maintaining sharp attention to detail (good organization and time management skills)
- Exceptional interpersonal skills and a proactive approach toward problemsolving.
- Excellent written and verbal communication skills, as well as customer service skills.
- Proficiency in Microsoft Word, Excel and PowerPoint
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