Wintel/virtualization System Engineer

2 weeks ago

Singapore NCS Full time

Wintel/Virtualization System Engineer:

Date:22 Apr 2024

Location:
Singapore, Singapore

Company:
Singtel Group

PRIMARY PURPOSE:

  • To provide Maintenance and Operation Support for Data Center Common Infra Structure

RESPONSIBILITIES:

  • Assess & implement SR/CR within the stipulated SLA
  • Provide supporting documentation, reports, and other information to management
  • Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
  • Assist in problem/incident resolution and determination
  • Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all systemrelated problems so as to restore the system to operational ready state
  • Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
  • Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer's approval and time stipulated by the Customer
  • 24x7 Standby Support required
  • Expected to work during offpeak hours on scheduled system activities

REQUIREMENTS:

  • Diploma / Degree in Information Technology, Computer Science or equivalent
years of experience in Windows Server 2019
years of experience in Red Hat Linux, System Centre Configuration Management (SCCM), Microsoft SCOM, Veritas - Enterprise Netbackup, Nutanix

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