Snr IT Analyst Ii

2 weeks ago


Singapore ASM International Full time
ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what's next._

  • The talented, enthusiastic people at ASM are just like you: dedicated to improving people's lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising highgrowth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful.
In fact, you will find our technology in every aspect of modern life:
in AI, medical equipment, 5G, smartphones, autonomous driving, and more._

Job Summary

Responsibilities:

  • Deputy to the SAP Basis & PLM Technical manager in managing the entire SAP technical landscape of SAP systems and Satellite systems (S/4HANA & BW/4HANA, ECC, SAP PLM
  • ECTR, 3D VEG, Cideon, SAP content server, TREX, GTS, CRM, Fiori, Solution Manager, SAPBTP integrations, SAP Ariba, FSM/JAM, SF, Anaplan and Blackline and 3rd party integrations)
  • Oversee projects such as SAP system upgrades, installations, migrations, and other projects as needed, ensuring timely completion and adherence to project
  • Lead technical resource, who works closely with IT, key business users and leaders to ensure delivery of robust solution throughout the organization.
  • Lead and coordinate operational tasks, escalations, and process improvements
  • Identify opportunities for process improvement and efficiency gains in SAP Basis administration tasks
  • Manage periodic maintenance activities such as patching (OS, Database, Kernel, Support Packages and Frontend), Client and System refreshes
  • Leading Major Incidents (P1/P2), solving complex problems till resolution
  • Ensure SAP landscape systems are following security policies and guidelines
  • Coordinate with SAP and other vendors to procure software licenses, support services and technical assistance and engage with vendor support for issue resolution
  • Planning of resources based on the project requirements and perform technical project planning, sizing assessments, and capacity planning
  • Collaborate with various IT teams (Infrastructure, SAP Functional, Business, Thirdparty vendor, and services provider) to address various system issues and achieve common goals
  • This role is also responsible for:
  • Architecture, design, implementation and optimization of SAP landscapes and dependent technologies
  • Understanding and reviewing technical requirements and reviewing business solution documents for technical area
  • Managing SAP business continuity planning, Disaster recovery
  • Creating and maintaining documentation to establish best practices and standardization and suppor

Qualifications:

  • Bachelor's Degree in a relevant discipline or equivalent
  • Minimum of 10 years of experience in SAP Basis Support
  • Solid and proven experience in:
  • SAP system installation, administration, upgrades, and production support
  • OS/DB Migration, System Refresh, Client Copies, Upgrades (Kernel, Support packages and Database), SAP archiving, SAP background jobs handling, SAP Label and network printers setup & administration
  • Cluster resource management for SAP (SuSE Cluster)
  • Backup and restore management, disaster recovery, and ensuring high availability of systems, Serverside scripting (batch, PowerShell, bash)
  • Setup and configuration of technical monitoring, Charm, EWA, BPCA/SEA for Solution Manager
  • Evaluating and recommending hardware, software, tools, and utilities within the SAP environment. Understanding the customer's current and future requirements and developing relevant solutions. Ensuring agreed solutions are implemented correctly and on time
  • Incident management, problem management and change management
  • SAP Basis Certification (System Administration, HANA, OS/DB migration) will be an added advantage.
  • Strong problemsolving skills, with the ability to proactively identify and address issues that may arise
  • Experience in managing both onsite and offsite Basis & PLM Technical teams, as well as communicating and coordinating with vendors
  • Excellent leadership skills with the ability to prioritize tasks, verbal and written communication skills with the ability to clearly articulate complex technical concepts to both technical and stakeholders
  • Good team player with positive attitude and encouraging manner
  • At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and

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