Credit Control Associate

2 weeks ago


Singapore DIRECT SEARCH ASIA PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities and Accountabilities:

  • Conduct credit assessments following company procedures, accurately recording results promptly.
  • Resolve customer disagreements efficiently to secure timely and complete invoice payments.
  • Monitor and address overdue accounts using automated tools and computer software.
  • Negotiate with customers to clear outstanding balances, establish repayment plans based on financial situations, escalating as needed.
  • Maintain precise records of customer finances and collection activities.
  • Perform administrative duties like organizing correspondence, responding to inquiries, creating reports, and updating data systems.
  • Contact customers with overdue payments via mail or phone following set guidelines, explaining reasons for delays and agreeing on terms.
  • Assist customers with account concerns, offering advice on necessary actions and debt repayment methods.
  • Efficiently handle workloads to achieve performance goals and meet service agreements.

Qualifications:

  • Prior experience in credit control field.
  • Proficiency in Power BI is a plus.
  • Advanced Excel skills.
  • Ability to build strong relationships with clients and colleagues, meeting tight deadlines.
  • Excellent verbal and written communication abilities.
Highlight Your Skills
Microsoft Office - Excel - Analytical Skills - Interpersonal Skills - Organizational Skills - Administration - Service Level Management - Accounts Receivable - Accounting Principles - Cash Flow Management - Banking - Team Player - Power BI - Financial Industry Knowledge
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