Team Lead, Assistant Relationship Manager, Private

2 weeks ago


Singapore The Edge Asia Full time
Our client is a well-established private bank regionally and now seeking for suitable talent for their front office.


This is a Team Lead role to lead an experienced team of Assistant Relationship Manages whom support South Asia market primarily; you will be responsible to assist the Market Head and Team Heads to drive consistent practices and uphold the delivery output expectation.

EA License Number: 16S8131

Recruiter Licence Number:
R1219710

Some of the key responsibilities will include:

  • Lead a team of Assistant Relationship Managers (ARM) by providing training, mentorship and guidance
  • Ensure the team adhere to internal and external regulations and policies at all times
  • Timely monitoring and completion of various remediation tasks
  • Proactively review and enhance processing workflow to achieve improvement in operational efficiency, and servicing quality
  • Ensure staff distribution across the teams are in good strength and capacity to meet the fluctuation in work volume, coverage for leave and work emergencies
  • Investigate and provide resolution on queries and ensure proper closure on issues raised
  • Responsible for management reports for Front Office teams and the Business Managers
  • Provide guidance and support to front office for ensuring compliance with the Operational risk framework, policies, procedures and guidelines
  • Coordinate and support in various Front office activities (e.g. Business continuity, reporting and administrative matters)

To be eligible for this role you will require:

  • Minimum 5-8 years of relevant experience in similar capacity from private client/private wealth segment
  • Experienced in leading a team
  • Bachelor degree or diploma from reputable institutions
  • Excellent interpersonal, communication and client interfacing skills
  • Strong understanding of interdependencies within the team and able to collaborate effectively across departments
  • CACS certified preferred, not compulsory


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