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Business Support Manager, Private Wealth
2 weeks ago
Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an innovative financial technology company that revolutionizes the investing journey through its digitalized brokerage and wealth management platform – moomoo. Offering market data, news, and powerful analytical tools, moomoo also fosters a unique investment community connecting users, investors, companies, analysts, media, and key opinion leaders.
In Singapore, Moomoo Financial Singapore Pte. Ltd. provides investment products for trading via the moomoo platform while operating as a capital markets services license holder regulated by the Monetary Authority of Singapore. Notably, in June 2022, Moomoo Singapore achieved the distinction of becoming the first digital brokerage granted all five SGX Group memberships for the securities and derivatives markets.
Business Support Manager – Private Wealth and Institutional Business
Responsibilities
- Support the team across various levels, including client onboarding, client service, and team operations.
- Handle inbound leads from various channels by qualifying them through a set of discovery questions, ensuring efficient allocation of sales resources, and providing necessary platform and product introductions.
- Aid sales directors in onboarding corporate clients by coordinating internal document alignment, certification, and stakeholder communication.
- Assist financial institutions with inquiries on middle and back-office matters, acting as the primary contact point for internal resources.
- Support team leads in operational tasks, procedure development, performance analysis, and data consolidation for clients and team members.
- Establish standard sales processes, compliance guidelines, and customer service protocols to enhance business efficiency and internal collaboration.
- Review processes, offer feedback for performance enhancement, and support marketing initiatives and events.
- Collaborate with internal departments and handle ad hoc projects when required.
Requirements
- Hold a degree in any field, preferably finance or accounting.
- Possess 3 to 5 years of experience in financial services and business support roles.
- Demonstrate a service-oriented approach, teamwork, and strong interpersonal skills.
- Showcase analytical abilities, problem-solving skills, and meticulous attention to detail.
- Be independent, responsible, ready for challenges, and capable of working with minimal guidance.
- Exhibit proficiency in English and Mandarin, both written and spoken.
- CMFAS 1A, 6A, and 6 certification is preferred.
We provide a comprehensive work experience and package:
- Competitive compensation
- Health, dental, and risk insurance coverage
- Enjoyable and diverse work environment
- Business casual dress code
Only short-listed candidates will be contacted.
Tell employers what skills you haveWealth Management
Microsoft PowerPoint
Brokerage
Microsoft Excel
Derivatives
Consolidation
User Experience
Wealth
Securities
Sales Process
Capital Markets
Accounting
Attention to Detail
Team Player
Customer Service
Business Development
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