Clinic Manager

2 weeks ago


Singapore GUTCARE HOLDINGS PTE. LTD. Full time
Gutcare is a fast-growing, award-winning Gastroenterology Medical Centre in Singapore established in 2014. Since then, we have grown and established our footprint in 6 private hospitals in Singapore. We were also awarded the Gastroenterology Medical Centre of the Year in Asia-Pacific for three years consecutively since 2019.

At Gutcare, you'll enjoy:

  • 20 days of annual leave per year
  • Additional leave benefit (happy) such as birthday leave, family care leave
  • Medical insurance for yourself, including $150 for your dental wellness per year
  • Yearly performance bonus dependent on your performance

What you will be working on:

Clinic Management

  • Oversee the clinic operations of the assigned clinics such as staff scheduling and management, patient flow management, handling patient feedback and complaints, and supporting clinic administration
  • Develop and implement patientcare policies and procedures together with other stakeholders and in compliance with regulatory requirements
  • Identify opportunities and implement process improvements, streamlining workflows, and increase work efficiency
  • Review existing policies, processes, guidelines and training program to ensure that our staff provides a good patient experience
  • Manage a team of staff (depending on the clinic) which includes providing counselling, training and development and to improve their performance

Project Management

  • Participate in various stages of new projects and initiatives
  • Develop project plans, including workflow, timelines and budgeting and managing resources
  • Monitor progress and provide regular status updates to management, including reporting on key metrics and project outcomes
  • Work closely with doctors, clinic staff and other stakeholders to operationalise new project processes effectively and efficiently


You must have the ability to take ownership and work independently on new initiatives until the project is deemed feasible and viable for an additional staff member.


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