RESTAURANT SUPERVISOR

2 weeks ago


Singapore MARTINO AGENCY Full time
Roles & Responsibilities

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.


Responsibilities:

  • Screening, interviewing, hiring, and training restaurant staff.
  • Managing restaurant staff's work schedules.
  • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Checking in on dining customers to enquire about food quality and service.
  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
  • Monitoring the restaurant’s cash flow and settling outstanding bills.
  • Reviewing customer surveys to develop and implement ways to improve customer service.
  • Resolving customer complaints in a professional manner.

Qualifications:

  • Proven experience working as a supervisor in the hospitality industry.
  • The ability to work in a fast-paced environment.
  • The ability to stand for extended periods.
  • Strong management skills.
  • Excellent organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Tell employers what skills you have

Customer Service Skills
Management Skills
Restaurants
Food Quality
Inventory
Exceptional Customer Service
Hospitality Industry
Sanitation
Compliance
Customer Satisfaction
Customer Service
Screening
Cash Flow
Cut
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