Manager, Customer Relationships Management,RHSO(5805)

3 weeks ago


Singapore National University Health System Pte. Ltd. Full time
Overview

Lead and manage IT (e.g CustomerRelationships Management) & data related projects to ensure itmeets the overall operations' objectives. This role includes butnot limited to monitor project timeline, ensuring uses of data isadhered to organization's policy.

JobResponsibilities
  1. Plan and developstrategy to enhance IT system to improve operations efficiency andeffectiveness.
  2. Review, implement & monitorin the delivery of new IT system featuresMonitor and track theproject timeline to ensure smooth timely implementation of thesystem.
    Review and improve system flow, process andpolicies across entire user journey to enhance operationsefficiency.
    Review possible integration of various systemsto enhance robusticity of the system.
    Consolidate list ofrequirements from stakeholders and prioritize the request accordingto impact.
  3. Engagement relevant stakeholders togather feedback and requirements to ensure continuous improvementof the system.
  4. Management the use of data insystemCollaborate with key stakeholders to develop marketing listfor campaigns according to outreach strategy.
    Monitor andtrack the use of data and its purpose.
    Oversee the datainput quality and adherence to systemstandards.
    Data-Driven Insights: Monitor and report onoutreach responses, campaigns, and events to optimize & rseethe Operation & Maintenance of Data Analytics and ensureadherence to PDPA.
  5. Management of user matrixand authorized users for the systemEnsure the system users aregiven the right access based on their job role.
    Ensure theuser list is up to date and only intended users has access to thesystem.
  6. Any otherduties

Job Requirements
  • Bachelor degree in anydiscipline
  • Minimum 7 years of workingexperience (including leadership experience), preferably inhealthcare.
  • Good verbal and writtencommunication skills
  • Microsoft office (Excel,Word, Powerpoint)


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewLead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations' objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization's policy.Job Responsibilities Plan and develop strategy to enhance IT system...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewReporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesJob ResponsibilitiesStrategic, organisational planning and development:Support organizational planning, developmental and implementation of workplans based on MOH/NUHS/RHSO strategies Research, plan and provide support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe Job Holder will develop and implement strategies to improve the quality and safety of the clinical services delivered through RHSO and/or its partners to the community in the Western Region, including overseeing clinical risk management activities. The Job Holder will also be responsible for the management of quality...


  • Singapore National University Health System Pte. Ltd. Full time

    Job Description The Position Holder will work with Medical Director (MD), RHSO to lead the development and implementation of work plans and initiatives in: Clinical Affairs (CA) - which supports the RHSO Clinical Governance Board (CGB), and is responsible for putting in place strategies, clinical policies, framework and tools to support RHSO to ensure...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverview and purpose of the position:The Position Holder will work with Medical Director (MD), RHSO to lead the development and implementation of work plans and initiatives in: Clinical Affairs (CA) – which supports the RHSO Clinical Governance Board (CGB), and is responsible for putting in place strategies, clinical policies,...


  • Singapore National University Health System Pte. Ltd. Full time

    Key ResponsibilitiesLead the development and implementation of work plans and initiatives in Clinical Affairs, Clinical Services Planning & Integration, and Community Medical and Allied Health Clinical Service and Manpower Planning.Supervise Manager (CA) to oversee the clinical governance of the work of the NUHS Community Care Team (CCT) and RHSO.Support...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesManager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSOOverviewAs a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesManager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSOOverviewAs a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in...


  • Singapore D'ORITALE ENTERPRISE Full time

    Roles & ResponsibilitiesWe are looking for an enthusiastic and customer-focused Customer Relationship Manager to join our team. The ideal candidate will enhance our customers' experience, build lasting relationships, and promote loyalty to our brand in the world of musical instruments. This role will require a deep passion for music, exceptional...


  • Singapore NUHS Regional Health Services Office Full time

    Job Responsibilities Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations: Transition care programme Community Health Posts Support in operations planning in the following assigned areas: Data analysis and monitor workload Manpower planning and management Collaborate and...


  • Singapore National University Health System Pte. Ltd. Full time

    JobResponsibilities Leadin regional community operations to support the residents inleading a healthy lifestyle including the following communityoperations:Transition care programmeCommunity HealthPosts Support in operations planning in thefollowing assigned areas:Data analysis and monitorworkloadManpower planning andmanagementCollaborate and engage...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe Job Holder will lead and manage the team under the Clinical Services Planning & Integration (CSPI) Division, and support the RHSO Medical Director to formulate clinical strategies, connect and align key drivers to develop coherent implementation plans for conditions with significant disease burden. The incumbent will work...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewPlanning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.Job Responsibilities1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West2. Develop...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesJob ResponsibilitiesLead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:Transition care programmeCommunity Health Posts Support in operations planning in the following assigned areas:Data analysis and monitor workloadManpower planning and...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewPlanning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.Job Responsibilities1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West2. Develop...


  • Singapore Ark Wealth Management Singapore Pte Ltd Full time

    Job Description: Grow the business through proactive acquisition and retention of HNW/ UHNW clients; Build and develop a deep understanding of clients’ investment needs; Provide sound financial advice to clients working in partnership with different internal teams; Be a strong advisor to the clients in their wealth planning and work to continually...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.Job Responsibilities Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations ...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Roles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...


  • Singapore LNG ALLIANCE PTE. LTD. Full time

    Roles & ResponsibilitiesJoin LNG Alliance Pte Ltd – Powering a Sustainable FutureAt LNG Alliance Pte Ltd, we are on a mission to drive the global transition toward a cleaner, more sustainable energy future. By delivering reliable, affordable, and low-carbon energy solutions, we aim to combat climate change and achieve net-zero carbon emissions by 2050,...