Senior Executive – Operations

3 days ago


Singapore HL BANK Full time
Roles & Responsibilities

Job Summary

To provide support to branch services


Functional

  • Perform teller duties in branch, including to handle counter transactions in Cash & Cheque - withdrawal/Deposit, issuing of Cashier’s’ Order issue and Auto Financing Payment
  • Perform Fixed deposit transactions processing and monitor income, repayments, break costs.
  • Perform internal Fund Transfer, FX transactions, cheque book issue
  • Customer Account closure and static data update
  • To provide counter services to customers and customer’s enquiries
  • Verification of Hire Purchase Agreement for HLBB customers
  • Provide efficient and customer-focused service to meet customers’ needs and exceed expectations;
  • Provide inputs into operation processes and workflows to deliver efficiently and mitigate risk.
  • Escalate potential operation issues, provide recommendations and suggestions to the direct manager;
  • Responsible to prepare/update operational procedures to reflect changes to policies/regulations and in current practice
  • Work as a team to achieve business objectives, performing other duties and functions as assigned for supporting the branch
  • Report suspicious transactions to proper channels
  • Assist and participate in ad-hoc projects
  • To carry out any other duties as directed by Management

Education/ Qualification

  • Diploma/Bachelor Degree preferably major in Banking & Finance

Experience

  • At least 4 years of relevant work experience in a Banking and Financial Institution.
  • Well versed in lending middle office operations as well as familiar with the related front to end workflows essential
  • Strong analytical and problem solving skills essential
  • Able multi-task and thrive in a fast-paced work environment
  • Meticulous, with an eye for detail.
  • Good communication skills, both verbal and written
  • Strong finance and accounting background
  • Knowledge in fixed deposits would be advantageous.
  • Some experience in remittance to cross-cover for team members



Tell employers what skills you have

Hire Purchase
Middle Office
Analytical Skills
Accounting
Compliance
Good Communication Skills
Deposits
Banking
Branch Banking
Customerfocused Service

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