Operations Associate
6 days ago
The Role
Our Operations Associate support the day-to-day aspect of an e-commerce website which includes
- Dealing with all customer queries including but not limited to fashion advice, feedback and/or technical related questions.
- Fulfilling customers’ orders; Receiving, putting away, picking, sorting, packing, and shipping
- Monitoring products and quality checks
- Handling logistics with a content management system
- Relaying customer feedback to department head
- Assisting in any other administrative tasks
Requirements:
- Strong command of the English language
- Strong computer skills to include MS Office, web based systems and social media
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency .
- Understands and communicates verbal and written instructions in a professional and courteous manner
- Applies feedback to improve performance and monitors own work to ensure quality
Tell employers what skills you have
Product Design
Customer Interaction
Customer Support
Inventory
Supply Chain
Content Management
Operations Management
packing orders
MS Office
Order Fulfilment and Returns Processing
Order Fulfilment Administration
Shipping
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