Head, Social Work Services

6 days ago


Singapore Rainbow Centre, Singapore Full time
Roles & Responsibilities

The Head of Social Work Services plays a crucial role within the Allied Professional Hub, overseeing the operations and strategic direction of social work and family support services in Rainbow Centre’s Early Intervention, Special Schools and Family Life Services. This position leads a team of social workers and allied professionals and works closely with the Director of the Allied Professional Hub to review strategic initiatives, ensure quality delivery of services, monitor service administration, manage resources and foster collaboration internally and externally for the betterment of our clients.


Key Accountabilities

Ensure Operational Efficiency and Service Quality

  • Develop work plans for the departments, in alignment with organisational goals
  • Develop and implement quality assurance measures to ensure adherence to service standards, performance indicators and operating guidelines of the department and/or programmes
  • Monitor and evaluate program effectiveness, identify areas for improvement, and implement strategies for continuous enhancement.

Uplift Professional Practice in Social Work

  • Lead the social work team in delivering a collaborative and person-centred / family centred services
  • Contribute to enhancements to standards of care, organisational health policies, procedures and programmes
  • Provide inputs to inform policy changes and development at the national level

Manage Change

  • Support Director to conceptualise, plan and drive strategic initiatives that advance the outcomes of the group, and contribute to the overall strategies of Rainbow Centre for achieving its mission and vision.
  • Regularly review and revise strategies and tactics in response to internal and external developments, for a responsive and agile strategic approach.
  • Plan and execute effective change management to enable the development and optimal performance of the people, processes and products for the attainment of unit and organisational goals.

People Development

  • Support the cultivation of the agency's values, vision and mission within the team
  • Work with Clinical Leads in development and implementation of structures and processes for professional and personal development of the team members
  • Ensure the quality of monitoring and supervision of team members meet the standards of the governing bodies and professions.
  • Identify and develop leaders through mentoring and coaching, as well as other formal structured professional development opportunities.

Job Holder Requirements

  • Recognised degree in Social Work
  • Accredited Social Worker
  • Minimum 12 years post qualification experience. Those with experience working in disability sector preferred.
  • Demonstrated ability in administering programs and managing teams.
  • Singaporeans / Permanent Residents only

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.


Tell employers what skills you have

OSPF
Network Engineering
MPLS
EIGRP
Task Completion
Administration
Geography
Tunnels
People Development
Network Architecture
Early Intervention
ASA
Routers
Case Management
Manage Change
Personal Development
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