Executive, Corporate Services

2 weeks ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

  • Supporting the stackable programmes and tier 2 courses
    • Provide administrative support for the growth of stackable programmes and tier 2 courses as required. This may include tasks such as data entry, report preparation, and communication with stakeholders.
    • Provide additional support for stackable programmes and tier 2 courses in response to increased volume and demand. This includes assisting with various tasks to facilitate program growth.
  • Record Management
    • This role involves the accurate and timely generation of records, particularly for learners, using the Training Management System.
    • Accurate record Generation: Meticulous attention to detail is paramount. The primary duty is to ensure records are generated accurately. This involves checking the relevant data the learner has provided in the TMS, such as learner details, course fees, and any applicable grants in tier 1 or tier 2.
    • Discrepancy Resolution: In case of any errors or discrepancies, promptly address and resolve them. This might involve communicating with learners or Tech team to clarify details and amend records as necessary.
    • Compliance and Documentation: Adhere to SMU relevant financial regulations and organizational policies. Maintain comprehensive records of documentation for auditing purposes.
  • Addressing ad hoc SSG and Office of Finance queries
    • The role also involves addressing queries from SSG and the Office of Finance regarding learners' grants and funding impacts. Effective communication and problem-solving skills are paramount in this aspect of the role, as they directly influence the SMU's ability to secure and maintain funding.
  • Other duties
    • Any ad hoc duties assigned
QUALIFICATIONS
  • Diploma with at least 3 years of relevant work experience.
  • Work-Specific Skills:
    • Previous relevant work experience in education sector will be advantageous
    • Experience with handling SkillsFuture claims and refunds for participants will be advantageous
    • Has experience with process improvement projects.
    • Advanced user of Microsoft Office suite, especially Excel.
  • General Competencies:
    • Strong organisational skills, is meticulous and has an eye for detail.
    • Adaptable and flexible, and able to work under pressure and multi-task.
    • Has a service mindset, good communication and interpersonal skills
    • Team player who can work independently and collaboratively with others.
OTHER INFORMATION

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
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