Bellman
2 days ago
Reporting to the Guest Services Manager, the Bellman is responsible for providing a warm welcome, assistance with guests’ luggage, escorting guests to rooms and at the same time providing them with information on the hotel services, features and directions. The incumbent represents the hotel by acknowledging, welcoming and providing a fond farewell to all guests / visitors arriving and departing the hotel.
Core Responsibilities:
- Maintain knowledge of scheduled daily activities, daily arrivals and departures and hotel features and services
- Greet arriving guests / visitors and bid fond farewell to departing guests / visitors
- Assist guests / visitors in and out of their vehicles and with loading / unloading luggage in and out of their vehicles
- Monitor and direct traffic activity of taxis, limousines, hotel / restaurant guests’ vehicles, ensuring smooth and efficient flow
- Relay accurate directions to guests / visitors on inquiries regarding destinations and transportation within the local area
The Ideal Candidate:
- Good command of English in both verbal and written communication
- Confident with a pleasant disposition and well groomed
- Ability to work under pressure and on rotating shifts
- Relevant experience in an upscale luxury hotel is an advantage
Tell employers what skills you have
Front Office
Newspapers
Restaurants
Quality Assurance
Interpersonal Skills
Vending
Property
Unloading
Written Communication
Vehicles
Multilingual
Physically Fit
Transportation
Excess
Disposition
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