#SGUNITED JOBS
3 weeks ago
- Perform first level troubleshooting on all reported incidents
- Provide First Call Resolution (FCR) technical support
- Troubleshoot and investigate cause of user’s problem
- Update work information with all troubleshooting steps used in the ticketing system
- Set Incident to “Resolved” if User’s problem has been solved
- Reassign ticket if agent is unable to resolve ticket
Tell employers what skills you have
Troubleshooting
Technical Assistance
Hardware
Ticketing
Information Technology
Service Desk
Networking
Windows
Mobile Devices
Team Player
Technical Support
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#SGunited Jobs IT Engineer
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#SGunited Jobs Technical Lead
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Singapore ITCAN PTE. LIMITED Full timeRoles & Responsibilities· C# & .NET Core: Mastery in C#, ASP.NET Core, and Entity Framework Core for backend development.· JavaScript (ES6+): Advanced skills in modern JavaScript, AJAX, and front-end frameworks like React, Angular, or Vue.js.· REST APIs: Experience building and consuming RESTful APIs and handling JSON data.· AWS Cloud Services:...
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#SGunited Jobs Linux System Administrator
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#SGunited Jobs End User Support/Desktop Support
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