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Student Experience Executive

4 weeks ago

Singapore THE SCHOOL OF POSITIVE PSYCHOLOGY PTE. LTD. Full time
Roles & Responsibilities

We welcome you to apply for the role if you are interested in working with the pioneer of Positive Psychology in Singapore

Responsibilities:
Student Services:

  • Perform front counter duties, attend to enquiries via emails, chats and phone calls.
  • Source and provide relevant information based on the student's enquiry.
  • Manage classroom facilities and setup for classes.
  • Hosting both in-person and online classes at the school or on Zoom application.
  • Manage Google Classroom and facilitate sharing of lesson materials.

Administration:

  • Maintain proper records and filing of student requests and attendance.
  • Upkeep of the management database and student portal.
  • Assist lecturers in class preparation and assessment administration.
  • Assist course registration or payment collection when needed.

Candidate Outlook:

  • Exhibit excellent customer service and communication skills.
  • Meticulous in managing data and details.
  • Comfortable managing adult learners and overseas students.
  • Adaptive to changes due to operation expansion.

General Information:

  • Working location: City Hall
  • Working hours: 5-days work week, mainly 1pm-10pm Monday to Friday

May be required to work on 1 weekend each month, with off in-lieu provided.

Requirements:

  • Diploma in any field with preferably min. 2 years of working experience.
  • Working experience in frontline customer service, reception or in the education industry will be an advantage.
  • Proficient in Microsoft and Google applications.
  • Fluency in English to liaise with English-speaking students.

Please note that only shortlisted candidates will be contacted.


Tell employers what skills you have

Outlook
Adaptive
Psychology
Able To Multitask
Microsoft Office
Classroom
Google Classroom
Classroom Management
Administration
Good Communication Skills
Communication Skills
Wellbeing
Customer Service