GUEST RELATIONS SUPERVISOR
2 weeks ago
- Attending to and addressing guests enquiries
- To deliver professional and expert concierge services to customers.
- Communicate responses in a clear, professional, timely and concise manner.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Manage, and maintain reservation platform
- Manage events calendar, enquiries, site visits
- Processing bill payments
- Pleasant and outgoing personality
- Positive service attitude, coachable
- Able to multi-task
- Able to work on weekends and public holidays
- 5 day work week
- Variable and daily incentive scheme
- Free shuttle bus from Tanah Merah MRT station
Tell employers what skills you have
Listening Skills
Able To Multitask
Customer Experience
Interpersonal Skills
Team Training
Food & Beverage
Team Player
Booking reservations
Customer Service
Hospitality
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Guest Relations Supervisor
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our team!As a Guest Relations Supervisor, we rely on you to: Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...
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Guest Relations Supervisor
4 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our team!As a Guest Relations Supervisor, we rely on you to: Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...
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Guest Relations Senior Supervisor
7 days ago
Singapore OUE DINING PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Senior Supervisor will be hired to be part of the Guest Relations Team. This role requires an individual who has an outgoing personality and excellent guest service skills to provide an unparalleled service experience to our exclusive VIP guests. This Guest Relations Senior Supervisor will be managing the first...
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Guest Relations Senior Supervisor
7 days ago
Singapore OUE DINING PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Senior Supervisor will be hired to be part of the Guest Relations Team. This role requires an individual who has an outgoing personality and excellent guest service skills to provide an unparalleled service experience to our exclusive VIP guests. This Guest Relations Senior Supervisor will be managing the first...
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Guest Relations Senior Supervisor/ Supervisor
4 months ago
Singapore OUE RESTAURANTS PTE. LTD. Full timeRoles & ResponsibilitiesOUE Restaurants has launched an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).Located in the heart of the Central Business District of Singapore and perched at the roof-top...
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Singapore Sentosa Development Corporation Full timeShangri-LaRasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...
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Guest Relations Ambassador
4 weeks ago
Singapore Kelly Services (S) Pte Ltd Full timeGuest Relations Ambassador Perform check-ins and check-outs for guests Make and confirm reservations for room and meeting rooms. Arrange for guest transport, and meals according to dietary requirement, Provide general support to Reception, Housekeeping, Engineering and Security Department Perform check-ins and check-outs for guests Make and confirm...
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Guest Relations Executive
2 weeks ago
Singapore THE FULLERTON BAY HOTEL Full timeRoles & ResponsibilitiesJob Description Greet guests warmly and escort them to their designated seats. Ensure consistent and attentive service at every table. Answer and manage telephone inquiries, taking messages as needed. Support Food & Beverage (F&B) service operations when required. Address and resolve guest complaints, promptly notifying the...
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Guest Relations Executive
4 months ago
Singapore THE FULLERTON BAY HOTEL Full timeRoles & ResponsibilitiesJob Description Greet guests warmly and escort them to their designated seats. Ensure consistent and attentive service at every table. Answer and manage telephone inquiries, taking messages as needed. Support Food & Beverage (F&B) service operations when required. Address and resolve guest complaints, promptly notifying the...
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Guest Relations Officer
2 weeks ago
Singapore The Ritz-Carlton Abu Dhabi, Grand Canal Full timePosition SummaryConduct tours of local areas, explaining local points of interest. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Identify and explain room features to guests. Ensure guests’ needs are met, including special requests. Arrange transportation for...
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Senior Guest Relations Officer
4 weeks ago
Singapore THE BARRACKS HOTEL SENTOSA Full timeRole SummaryAs a Senior Guest Relations Officer at THE BARRACKS HOTEL SENTOSA, you will play a vital role in delivering exceptional guest experiences. Your primary responsibility will be to provide courteous and efficient service, ensuring that all guests' requests are handled promptly and professionally.Key ResponsibilitiesBe familiar with all room types...
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Singapore OUE RESTAURANTS PTE. LTD. Full timeRoles & ResponsibilitiesWith the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.Job SummaryThe Guest Relations/Events Supervisor is one who is outgoing, motivated, a team player who can...
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Singapore OUE RESTAURANTS PTE. LTD. Full timeRoles & ResponsibilitiesWith the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.Job SummaryThe Guest Relations/Events Supervisor is one who is outgoing, motivated, a team player who can...
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Guest relations executive
4 weeks ago
Singapore J C TAPAS BAR PTE. LTD. Full time· Perform front line service to all incoming calls and reservations for the restaurant. · Providing first line of customer service to all guests · Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant. · Maintain up-to-date information of events and activities so that guests will receive accurate...
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Guest Relations Coordinator
4 weeks ago
Singapore QUAICH PTE. LTD. Full time**Role Overview:** As a Guest Relations Coordinator at QUAICH PTE. LTD., you will play a vital role in ensuring an exceptional experience for our guests. This includes managing reservations, responding to guest enquiries, and communicating guest information to the team to personalize their experience. **Responsibilities:** • Manage reservations...
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Guest Relations Officer
4 days ago
Singapore THE FULLERTON HOTEL Full time $2,100 - $3,000Efficiently, courteously and expediently welcome, handle, check in, check out and bid farewell for all VIP lounge guests ensuring their comfort and satisfaction, adhering to the hotel standards required.Efficiently and courteously provide cashiering-related services and foreign exchange.Adhere to all credit procedures and accounting procedures as they...
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Guest Relations Executive
7 months ago
Singapore ANGIES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Responsible for the handling of all guest-related matters. Greet guests and escort guests to tables Coordinate the seating of guests and assign guests to tables suitable to the size of each group. Oversee the flow of guests in and out of the Restaurant. Handle all restaurant reservations (including big group...
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Guest Relations Manager
1 day ago
Singapore BACHA COFFEE PTE. LTD. Full timeRoles & Responsibilities· Providing impeccable guest service experiences to all dine-in guests· Ensure guests are properly greeted upon their arrival· Promptly address guests’ requests, like food allergy· Actively listen to and resolve complaints· Ensure special guests like disabled people, elderly and VIPs, receive personalized services· Coordinate...
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Guest Relations Manager
1 day ago
Singapore BACHA COFFEE PTE. LTD. Full timeRoles & Responsibilities· Providing impeccable guest service experiences to all dine-in guests· Ensure guests are properly greeted upon their arrival· Promptly address guests’ requests, like food allergy· Actively listen to and resolve complaints· Ensure special guests like disabled people, elderly and VIPs, receive personalized services· Coordinate...
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Guest Relations Executive
2 weeks ago
Singapore J C TAPAS BAR PTE. LTD. Full timeRoles & Responsibilities· Perform front line service to all incoming calls and reservations for the restaurant.· Providing first line of customer service to all guests· Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant.· Maintain up-to-date information of events and...