Key Account Manager
2 days ago
We are looking for a self-driven and experienced Key Account Manager for one of our shipping clients.
He/She will manage and execute commercial activities globally and will have exposure to work with
reputable international brands. The ideal candidate will have at least 8-10 years of working experience in
commercial roles for the ocean-freight services, with strong leadership, negotiation, communication skills
and with a keen interest in providing optimal customer service experience.
Key Responsibilities:
• Manage and develop assigned customer accounts, implementing effective commercial strategies
in alignment with company goals.
• Actively engage with customers and participate in strategic discussions both internally and
externally, schedule Quarterly Business Reviews and face-to-face meetings. Ensure smooth
onboarding of new customers.
• Monitor the progress of customer accounts and identify new potential customers or segments for
development, aligning with the company's overall strategy and direction.
• Collaborate with Regional Offices (ROs) and relevant stakeholders to secure backhaul cargo and
expand the company's footprint with International Freight Forwarders (IFF) and Beneficial Cargo
Owners (BCO).
• Stay informed about customer needs and market trends to generate market intelligence for
strategic and tactical decision-making.
• Manage high-visibility accounts requiring headquarters-level oversight, specifically in the BCO and
IFF segments.
• Develop long-term and tactical strategies to actively drive account performance.
• Contribute to the tender management process, contract reviews, data library compilation, and
participate in relevant workshops or projects.
• Foster a culture of innovation and ownership for managed accounts.
• Serve as Acting Deputy in the absence of the Senior Manager, providing backup support.
Qualifications:
• Bachelor's degree in Maritime, Business, Logistics, or a related field.
• Minimum of 8-10 years of experience in shipping, freight forwarding, or the logistics industry
• Proven success in business and account development
• A proactive and assertive approach with the capacity to thrive in a dynamic and fast paced
organization.
• Must be able to work well as part of a team and independently.
• Strong computer skills, including Microsoft software (eg. PowerPoint, Words, Excel, etc), CRM, etc.
To apply, please send your CV to talentagent@innergy-consulting.com.
We regret that only shortlisted candidates will be notified. Thank you for your understanding
Tell employers what skills you have
Negotiation
CRM
Account Management
Leadership
Assertive
Strategy
PowerPoint
Freight
Market Intelligence
Communication Skills
Excel
Tender Management
Shipping
Customer Service Experience
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