Business Change Specialist

3 weeks ago

Singapore NEW TONE CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Our client is looking for a Business Change Manager, who will report to the Business Management Lead for the Client Lifecycle Management program. The key focus would be to lead complex change initiatives within the organisation’s Front Office and play a key role in shaping and implementing the Front Office’s change management strategies.


Responsibilities:

  • Serve as the change management specialists for the front office.
  • Support the Bank’s transformation and change programs in respect of front office engagement and business integration to support appropriate front office behaviors and enable business effectiveness. An immediate focus is the Bank’s CLM TOM Program.
  • Oversee impact assessments, stakeholder management plans, and change readiness activities which impact the front office.
  • Support, facilitate, design, and deliver change delivery, communication and engagement strategies or implementation plans for the front office working closely with or following the lead of the change, including as appropriate:

- development of relevant success measures of change initiatives and drive continuous improvement

- analysis and presentation of structured and unstructured data and information for business decisions

- coordination, facilitation and/or leading of discussions with stakeholders to assess available and discover

alternative options for business outcomes.


Requirements:

  • At least 5 years of experience in change management and leading large-scale change initiatives.
  • Relevant experience in or understanding of private banking, preferably in the front office.
  • Certification in change management (e.g., Prosci, CCMP) is preferred.
  • Strong stakeholder management skills, with the ability to navigate organizational complexity and influence and guide senior leaders.
  • Excellent communication, presentation, and documentation skills.
  • Familiarity with Agile methodologies and project management frameworks.
  • Is solution driven, outcome focused and embraces challenges in evolving and uncertain environments.
  • Has natural aptitude to quickly understand key elements of the business, product or service and/or processes in question.
  • Can dissect, organise and frame complex issues for analysis, solutioning and communication with different stakeholders.
  • Is an effective communicator with strong interpersonal skills, including the ability to discover the necessary information from specialist stakeholders.
  • Is self-driven, persistent and independent.
  • Bachelor’s degree





Tell employers what skills you have

Front Office
Management Skills
Change Management
Process Improvement
Solutioning
Interpersonal Skills
Business Process Analysis
Agile Methodologies
Documentation Skills
Private Banking
Workflow Analysis
Project Management
Process Optimization
Stakeholder Management
Facilitation
TOM

  • The Change Partners | UK Country Growth Manager

    4 weeks ago

    Singapore The Change Partners Full time

    Up to 15,000 SGD per month + Benefits + Bonus + Visas & Relocation We are looking for a Senior UK Country Growth Manager to join the Singapore Team of one of the fastest-growing lifestyle businesses in the region. As Senior UK Country Growth Manager, you will oversee and be responsible for the eCommerce set-up, launch, and growth of the business across the...

  • Business change manager

    2 months ago

    Singapore Newtone Consulting Full time

    Your key focus would be to lead complex change initiatives within the Bank's Front Office and play a key role in shaping and implementing change management strategies. This role involves working closely with senior leadership to influence change outcomes to ensure successful project delivery impacting the Front Office.  Role and Responsibilities Serve as...

  • Change Group | FX Sales Consultant FX Operations · Changi Airport

    3 days ago

    Singapore Change Group Full time

    ChangeGroup / Prosegur Change is one of the world's largest companies providing travel currency and payment service solutions. We are growing fast and are now looking for people who want to join us on our exciting journey. We are now looking for Sales Consultants for our branches at Changi Airport. Join us on our journey!ChangeGroup and Prosegur Change...

  • Tony Blair Institute for Global Change | Senior Manager, Advisory

    3 days ago

    Singapore Tony Blair Institute for Global Change Full time

    Senior Manager, Advisory - Asia Apply locations: Singapore, Philippines, United States of America, Phnom Penh, United Kingdom Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR001373We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to...

  • Strategic Change Implementation Lead

    4 days ago

    Singapore Newtone Consulting Full time

    Change Management SpecialistYour key focus will be to lead complex change initiatives within the Bank's Front Office, playing a pivotal role in shaping and implementing change management strategies.This role involves working closely with senior leadership to influence change outcomes, ensuring successful project delivery impacting the Front Office.Key...

  • Strategic Communications Specialist, Technology and Change Enablement

    2 months ago

    Singapore DBS Bank Limited Full time

    Job SummaryWe are seeking a highly skilled Strategic Communications Specialist to join our Group Technology team at DBS Bank Limited. This is an exciting opportunity to drive effective change and adoption within the organization.About UsDBS Bank Limited is a leading financial institution that enables and empowers businesses with efficient, nimble, and...

  • Business Change Manager

    2 weeks ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesClient: JP MorganDepartment: Business Support ManagementDivision: Finance & Business Management, Corporate & Investment BankSummaryOur Business Support Management (BSM) team of JP Morgan is tasked with a variety of business administration and control responsibilities and provides general support of day to day business functions. We...

  • Business Change Manager

    2 weeks ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesClient: JP MorganDepartment: Business Support ManagementDivision: Finance & Business Management, Corporate & Investment BankSummaryOur Business Support Management (BSM) team of JP Morgan is tasked with a variety of business administration and control responsibilities and provides general support of day to day business functions. We...

  • Manager - Change Management

    4 weeks ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesWhat the role isThe role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a...

  • Manager - Change Management

    4 weeks ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesWhat the role isThe role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a...

  • Manager - Change Management

    3 weeks ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesWhat the role isThe role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a...

  • Document Change Control

    2 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Document Change Control (DCC) Specialist Duration: 18 Months Salary: UP$3500Working Hours: Mon - Fri: Office Hour Location: Changi Business Park Job Descriptions Administers document revision control to ensure appropriate security based on business need. Assists with the assessment and/or deployment of electronic document management systems. Provides...

  • Fx sales consultant fx operations · changi airport

    3 weeks ago

    Singapore Change Group Full time

    Change Group / Prosegur Change is one of the world's largest companies providing travel currency and payment service solutions. We are growing fast and are now looking for people who want to join us on our exciting journey. We are now looking for Sales Consultants for our branches at XXX. Join us on our journey! Change Group and Prosegur Change are now...

  • Document Change Control

    7 days ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesDocument Change Control (DCC) Specialist18 MonthsUP$3500Mon - Fri: Office HourChangi Business ParkJob Descriptions Administers document revision control to ensure appropriate security based on business need Assists with the assessment, and/or deployment of electronic document management systems Provide additional support to the...

  • Document Change Control

    7 days ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesDocument Change Control (DCC) Specialist18 MonthsUP$3500Mon - Fri: Office HourChangi Business ParkJob Descriptions Administers document revision control to ensure appropriate security based on business need Assists with the assessment, and/or deployment of electronic document management systems Provide additional support to the...

  • Fx sales consultant fx operations · changi airport

    2 months ago

    Singapore Change Group Full time

    Change Group / Prosegur Change is one of the world's largest companies providing travel currency and payment service solutions. We are growing fast and are now looking for people who want to join us on our exciting journey. We are now looking for Sales Consultants for our branches at Changi Airport. Join us on our journey! Change Group and Prosegur...

  • Manager, Business Change

    2 weeks ago

    Singapore This is an IT support group Full time

    Position Overview This is a critical role in the planning and implementation of Change Management and Training activities for the roll out of National Programmes across multiple institutions. This role will be expected to take on key pieces of work, participate actively in meetings, managing vendors & stakeholders, resolving or escalating issues and driving...

  • Director, Business Change, TB

    7 days ago

    Singapore Jobscentral Full time

    Job Summary The Business Change Lead is a pan Transaction Banking role, the TB Change and Enablement team look after the TB (Transaction Banking) business change portfolio end-to-end, ensuring successful delivery of benefits to the business and alignment with the overall strategy. The role holder will be accountable for business change and transformation of...

  • Director, Business Change, TB

    3 days ago

    Singapore Standard Chartered Singapore Full time

    The Business Change Lead is a pan Transaction Banking role, the TB Change and Enablement team look after the TB (Transaction Banking) business change portfolio end-to-end, ensuring successful delivery of benefits to the business and alignment with the overall strategy. The role holder will be accountable for business change and transformation of the...

  • Director, Business Change, TB

    2 weeks ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARY The Business Change Lead is a pan Transaction Banking role, the TB Change and Enablement team look after the TB (Transaction Banking) business change portfolio end-to-end, ensuring successful delivery of benefits to the business and alignment with the overall strategy. The role holder will be ...