Cafe Service Supervisor
2 weeks ago
Job Benefits:
- 5 days work-week
- Attractive salary with medical benefits and incentives.
- Staff Meal Provided
- West Area - One North/Buona Vista MRT
Key Responsibilities:
- Engaging and communicate with customers in a polite, courteous, and constructive manner, actively promoting our services and menu.
- Manage reservations, greet guests, and attend to their needs with grace and efficiency.
- Handle all guest-related matters, ensuring every guest has a memorable experience.
- Greet and escort guests to their tables, ensuring seating arrangements match the group size.
- Oversee the flow of guests in and out of the restaurant, ensuring a smooth dining experience.
- Handle day-to-day restaurant reservations, including large group bookings, promptly and respectfully.
- Maintain positive relations with guests and manage the reception area with poise.
- Provide menu recommendations upon request and enhance the guest dining experience by up-selling additional products when appropriate.
- Collaborate with restaurant staff to review daily specials, menu changes, and service details for reservations.
Requirements:
- Minimum of 3-year experience in a restaurant or hotel environment
- Willingness to work on weekends and public holidays.
- A genuine passion for delivering high-quality guest service with a welcoming demeanor.
- Enjoy interacting with guests and customers, creating a warm and inviting atmosphere.
Tell employers what skills you have
Coaching
Front Office
Upselling
Training Development
Microsoft Office
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Composition
Property
Counseling
Accounting
Authorization
Opera
Cashiering
Communication Skills
Customer Service
Safety Training
Hospitality
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