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Specialist, Business Systems Analysis

1 month ago

Singapore RESMED ASIA PTE. LTD. Full time
Roles & Responsibilities

Let’s talk about the team


ResMed is a leading innovator in Digital Health Technologies, dedicated to leveraging cutting-edge technology to enable sleep. We are committed to excellence and continuously strive to improve our systems, processes, and customer satisfaction. Our Oracle Centre of Excellence is at the forefront of our efforts to maximize the value of our Oracle investments. It functions as a centralized hub of expertise to empower all the teams worldwide at ResMed in leveraging the full potential of Oracle solutions. This dedicated team ensures everyone gets the most out of their Oracle investment. These teams establish best practices, promote standardization, drive user adoption, help with training, development, and knowledge sharing throughout the organization.


Let’s talk about the role

  • Diagnose and resolve issues within Oracle EBS and Fusion modules such as Manufacturing, Supply Chain, Financials, CRM and others
  • Provide support for both technical and functional issues with ancillary systems around Oracle EBS and Oracle Fusion environment.
  • Conduct thorough root cause analysis of issues and provide strategic recommendations for solutions.
  • Builds and produces reports using query and flexible reporting tools to meet the requirements of business management and staff.
  • Occasionally leads the work of project teams and might formally train junior staff.
  • Provide support to end-users by answering questions, assisting with navigation, and troubleshooting issues.

Let’s talk about you

  • Bachelor’s degree or higher in computer science, computer engineering, information technology or any related
  • Strong understanding of Oracle EBS architecture, SQL, PL/SQL, and database management.
  • Minimum 8+ years’ experience in supporting Oracle EBS 12.1.3
  • Proven track record of successful project management and delivery in complex environments.
  • Proven track record of successful Incident / Service Management
  • Strong understanding of IT governance, security, and compliance.
  • Must have worked or supported manufacturing or distribution environments

Preferred

  • Oracle certifications related to EBS modules

Tell employers what skills you have

CRM
Training Development
Troubleshooting
Oracle
Service Management
Business Analysis
IT Governance
Investments
Financials
Supply Chain
Root Cause Analysis
Information Technology
SQL
Project Management
Customer Satisfaction
Technical Design