Calibration Officer/ Technician
2 weeks ago
Job description:
- Calibrate equipment
- Generate and issue of final reports
- Liaise with client on technical issues when necessary
- Maintain draft report format/template
- Maintain good housekeeping at workstations/areas
- Assist in the development and extension of new calibration scope
- Increase calibration productivity and efficiency by adopting improved system and methods
- Ask for more business while interacting with customers
- Constantly strive to deliver outstanding services
- Listen to and anticipate the client’s needs and pains to offer the most suitable solution
- Always act in a friendly and reliable manner
- Act upon client feedback
- Manage timely trouble shooting and assist customers as necessary
- Ensure availability to customers
- Build and foster collaboration with internal teams involved in service delivery
- Identify, act upon and follow up client reported issues and inform the sales, operations and KAM teams as appropriate
- Exceed regular service level and provide extra-mile support
- Be abreast of SGS new products and services and propose them to customers as appropriate
- Promote a positive image of SGS
- At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
- Perform any other responsibilities assigned by senior management
Requirements:
- Min ITE in electrical engineering or equivalent.
- Min 1 years’ experience in equipment measurement/calibration.
- Technical knowledge and experience in related field
- Able to work independently and to coordinate several activities simultaneously
- Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage.
- Able to interact with all levels of management
- Good communication, negotiation and interpersonal skills
- Works well under pressure, challenges status quo.
- Applies judgment and acts according to the SGS standards of ethics and integrity.
Tell employers what skills you have
Negotiation
Housekeeping
Works Well Under Pressure
Interpersonal Skills
Electrical
Service Level
Sales Operations
Pressure
Laboratory
Manufacturing
Electrical Engineering
Able To Work Independently
Service Delivery
Calibration
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