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Coating Advisor

1 month ago


Singapore HEMPEL (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Key responsibilities:


  • Provide technical assistance to customers in order to solve technical issues and ensure that the specification is followed.
  • Provide service to customers as required and as agreed regarding paint application.
  • Good, professional and on time reporting according to SOP and/or other requirements.
  • Observe the rules of Hempel specifications, SOP and other Services documentation.
  • Observe the rules of Hempel quality.
  • Work according to Hempel Coating Advisor’s Safety Handbook.

Key tasks:


  • Provide pre-sales and /or post-sales technical support to customers, including testing and maintaining products, equipment, and services.
  • Monitor and resolve recurring application problems to ensure on-going customer satisfaction.
  • Advising on complex and bigger projects.
  • Advise customers on the features and application of the products they purchase if needed.
  • Quality and timely reporting in digital system (good Digital skills required).
  • Provide support to sales team in regards to the technical aspects of the company’s products and / or services.
  • Ensure completion of needed reports with quality and on time in accordance with SOP's.
  • Follow all guidelines and Group procedures regarding Health & Safety and Environment.

Required education, experience and job-related skills:


  • Minimum ITE or GCE ‘O’ or Diploma.
  • Strong customers focus and orientation.
  • Valid driving license.
  • Previous experience in delivering coating services as paint manufacturer technical service representative, yard’s shipwright or applicator would be valuable.
  • Knowledge of the paint sector preferably but not required.
  • Singapore car license or motorcycle license required.
  • Willingness to travel abroad within short notices without passport restriction.
  • FROSIO or NACE certification preferably but not required.
  • Computer skills (MS programs).
  • Able to communicate in a clear and consistent way – both verbally and in writing in English


Sounds like a match?

Welcome to apply Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system.


More about Hempel

At Hempel, you’re welcomed to a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to a multitude of charitable initiatives every year. It means that when working at Hempel, your hard work and dedication contributes to a greater cause, making your career matter twice.

Learn more about Hempel and our commitments on hempel.com/career.



Tell employers what skills you have

Customer Service Skills
Product Knowledge
Troubleshooting
Technical Assistance
Project Management
Driving License
Advocate
Customer Satisfaction
Team Player
Technical Support