Project Manager
4 weeks ago
Role: Project Manager (Banking/Contract)
Key Responsibilities:
Collaboration with Key Stakeholders:
- Work closely with key stakeholders (Tech, Front Office, Product Teams, CIO, Business Management/Marketing, COO) to align business requirements with content hub creation and governance, ensuring compliance with the bank's design and branding guidelines.
- Implement design specifications for content layouts, ensuring consistency across all team sites.
Content Creation (Including Migration of Content from Existing Knowledge Hub):
- Re-design the Knowledge Hub site map, improve categorization, and align with internal guidelines.
- Re-design the landing page, making it more intuitive and engaging (e.g., creating banners, shortcuts to frequently used resources).
- Create and populate content across different pages and set content expiry dates (landing page, listing page, details page, etc.).
User Management:
- Create and manage user accounts, assign roles, set permissions, and manage security settings for different teams and user groups.
Content Governance:
- Oversee content creation, updates, and organization to ensure it is current, relevant, and follows internal guidelines.
- Implement content archiving and retention policies to ensure compliance.
Monitoring and Reporting:
- Conduct regular audits to ensure adherence to content maintenance policies.
- Generate reports on content usage, user activity, and compliance.
Functional Enhancements:
- Continuously improve the functionality of the content hub based on user feedback, focusing on enhanced usability, streamlined navigation, and optimized page layouts.
Training:
- Develop training and communication materials for content publishers and users.
Integration with GenAI/Enterprise Knowledge Base:
- Facilitate the integration of the content repository with the Enterprise Knowledge Base by conducting testing, tagging content with keywords, and troubleshooting issues.
Standard Operating Procedures (SOPs) and Processes:
- Compile and update SOPs and processes.
- Work with stakeholders to develop end-to-end workflows and process maps for SOPs across various teams to ensure clarity and compliance with business standards and regulatory requirements.
Required Skillsets:
- Strong Communication & Stakeholder Management: Ability to engage with diverse teams effectively.
- Technical Proficiency:Experience managing content repositories, websites, or intranet platforms.
Strong understanding of user management, permissions, and role-based access control.
Basic knowledge of IT infrastructure, including backup and recovery processes. - Attention to Detail:Excellent organizational skills to manage large volumes of content and ensure data accuracy.
- Problem Solving & Support:Ability to troubleshoot technical issues and provide efficient support to users.
Experience working with cross-functional teams, including IT and Compliance. - Compliance Awareness: Familiarity with content governance policies and standards.
- Analytical Mindset: Ability to interpret user feedback and data to drive improvements.
- Adaptability and Continuous Improvement mindset.
Qualifications:
- Bachelor's degree in Business, Communications, Information Systems, or a related field (or equivalent experience).
- Previous experience in managing large-scale projects involving multiple stakeholders.
- Previous experience managing large-scale intranet content repositories is highly desirable.
- Experience in the financial or banking industry is a plus.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971
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Tell employers what skills you have
Front Office
Usability
Troubleshooting
Archiving
Problem Solving
Access Control
User Management
Adaptability
Compliance
Project Management
Audits
Banking
Regulatory Requirements
Stakeholder Management
Business Requirements
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