Server
3 weeks ago
To provide prompt and courteous F&B service to the Hotel’s guests:
· Read the daily events log to anticipate any VIP’s arrivals.
· Familiar with all menu items, their garnishes, contents, preparation methods and be able to relay the information to guests in a polite and concise way, if asked.
· Present a la carte menu where appropriate, and describe specialty or alternative cuisine.
· Serve and clear food and beverage items in an unobtrusive and professional manner.
· Utilize the POS system to bring up sales, print checks, close checks and complete the cash-out procedures.
· Ascertain guests’ satisfaction and handle any problem which may arise, by informing the respective Outlet Manager of the problem and how it was resolved.
· Report any guest comments regarding food and beverage, any kinds of deviation from set standard and procedures to Manager.
· Conscientious handling and maintenance of operating equipment
· Adhere to safety, sanitation and hygiene policies.
· Maintain complete knowledge of all F&B services, outlets and hotel services/features.
· Perform opening/closing side duties as assigned and set all tables according to standards.
· Help minimize waste, neglect, breakages and mishandling of supplies and equipment.
· Perform any other duties as assigned by the Manager
Tell employers what skills you have
Troubleshooting
Food Safety
Active Directory
Administration
Sanitation
Food Industry
Windows Server
Networking
Food hygiene
Accountability
Guest Satisfaction
Food & Beverage
Customer Service
Service Excellence
Food Service
Hospitality
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