Business Analyst

3 weeks ago


Singapore GIENTECH SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

- Collaborate closely with Internal stakeholders including technology team to deliver business driven outcomes that drive revenue and cost saving impacts.


- Analyze business and credit requirements to ideate and improve business flows and processes.


- Conduct User Immersion interviews and insight gathering exercises to define problem statements, user pain points and needs.


- Raise user stories and requirements in Jira, providing detailed analysis on acceptance criteria and system-to-system field mapping.


- Work closely with the User Acceptance Testing team, advise on test data and scenarios to be covered during test execution alongside the Jira requirements.


- Coordinate with users to finalize live verification scope and monitor post go live to identify, enhance and resolve possible issues.


- Drive and prepare commercialization materials in collaboration with product team.


- Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.



Requirements

- Diploma, bachelor or masters in business, IT or equivalent.


- 1 to 3 years of Business Analyst experience.


- Strong grasp of business analyst tools such as Swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.


- Good Market knowledge with experience in SME segment, credit knowledge and lending products.


- Good to have some experience in project management and system implementation.


- Awareness of project management tools such as Jira and Confluence, and methodologies like Agile would be an advantage.


- Effective stakeholder management and communication skills.


- Strong sense of ownership, a keen eye for detail used in planning and organizing, along with a proactive problem-solving attitude and mindset.




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Tell employers what skills you have

System Implementation
Confluence
Agile
Prototyping
Field Mapping
Project Management
JIRA
market knowledge
Commercialization
Business Analyst
Stakeholder Management
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