Order Processing Executive
2 weeks ago
Location: Tiong Bahru
Working hours: 8.30am to 6.00pm (Mondays to Fridays); with 1-hour lunch break
Duration: 3-6 Months Contract
Job Scope:
•Liaison with customers to obtain details for their personalised books
•Customer relationship management via email (replying to miscellaneous customer requests and needs)
•Consolidation of relevant customer information for design work
•Communication with designer to procure the necessary information for book customisation
•Vetting of completed books
•Sending books for printing and shipping
•Running customer survey upon receipt of the book
•Customer communication at each step of the journey (sending book for personalisation, sending book for printing, book received)
•Updating tracker sheet for team visibility on fulfilment order status
•Other ad hoc duties assigned
Requirement:
-Prior admin / order processing experience is required
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
Tell employers what skills you have
Designer
Sales Order Processing
Consolidation
Vetting
Customer Information
Books
Customer Relationship Management
Order Processing
Customer Communication
Shipping
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