Debt Collector
2 weeks ago
Responsibilities
- Making phone calls, send reminders and to communicate with customers for all repayment matters
- Sending out overdue notices for customers who may have missed repayments
- Negotiate payment plans and collections with clients.
- Communicate with customers to build strong relationships and resolve issues efficiently.
- Maintain accurate records and reports on debt collection activities.
- Collaborate with the finance team to develop and implement effective collections strategies.
- To provide clear and coherent explanation of loan contract terms, products and details to customers
- To answer customers’ queries and to explain loan procedures over the phone
- To help in administrative duties such as photocopying and filing when necessary
Requirements
- 3 years of collections & recovery management experience is preferred
- Strong knowledge in Credit or Collections management
- Strong communication and interpersonal skills
Tell employers what skills you have
Bad Debt
Debtors
Debt Recovery
Interpersonal Skills
Debt Settlement
Debt collection
Debt Restructuring
Debt Consolidation
Distressed Debt
debt chasing
Team Building
Debt Management
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