Network Engineer

4 weeks ago


Singapore JOBLINE RESOURCES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support on all Business Unit Products and Solutions

• Prepare for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration and provide a fast break-fix solution and service

• Ensures network platform is functioning properly at the customer site.

• Maintain the availability of network operations including network related incident and change management in accordance with stipulated Service Level Agreements

• Provide preventive maintenance such as patching and firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Support and assist in product/solution demonstrations, proof of concepts and installation for customers & resellers

• Any other ad-hoc duties as required or assigned


Requirements

• Bachelor’s degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT, Engineering or its equivalent.

• At least 1 year of experience in network support

• Good knowledge of the following, but not limited to:

• Firewall technologies (high availability, virtual firewall concept)

• IP load balancer

• Campus Network Design, Distribution and core switches, Wireless

• Network Access Control

• Router configuration (high availability)

• LAN and WAN administration



Licence no: 12C6060


Tell employers what skills you have

Switches
Preventive Maintenance
Change Management
CCNP
High Availability
Administration
Service Level
Wireless
Network Design
Access Control
IP
Firmware
Routers
WAN
Firewalls
Technical Support

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