Sales Coordinator
3 weeks ago
Sales Coordinator (Indoor) / Senior Executive (Freight Forwarding)
Responsibilities:
• Assist overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Monitor market trends, evaluate pricing and availability, and maintain accurate records to support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.
Requirements:
• Driven to grow the business for the company
• Preferably good knowledge of both Freight operations and sales processes
• Positive attitude and sales/customer service-minded
• Minimum 2 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role
• Good teamwork
• Bilingual in Mandarin and English, be able to liaise with Mandarin-speaking counterparts
*Only shortlisted candidates will be notified.
Tell employers what skills you have
CRM
Follow up clients
Account Management
Sales
Freight Forwarding
Sales Process
Freight
Quote follow up
invoice follow up
Customer Satisfaction
Customer Service
contract follow up
Business Development
Pricing
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