Technical Officer
3 weeks ago
We are looking for a Technical officer to install, maintain, and troubleshoot smart meters for residential, commercial, and industrial customers. The ideal candidate will have strong technical skills, a customer-focused attitude, and experience working in the utility or metering industry.
Key Responsibilities:
- Installation and Maintenance: Install, configure, and test smart meters at customer premises according to industry standards and company procedures.
- Troubleshooting: Diagnose and resolve issues related to smart meter functionality, communication, and data transmission.
- Safety Compliance: Follow all health and safety regulations, ensuring safe working practices in all tasks.
- Customer Service: Interact professionally with customers, explaining procedures and addressing any questions or concerns.
- Reporting: Maintain accurate records of installations, repairs, and inspections. Complete and submit required documentation in a timely manner.
- Technical Support: Provide technical support and guidance to less experienced technicians when needed.
- Equipment Maintenance: Ensure tools and equipment are properly maintained and calibrated.
Qualifications and Skills:
- Education: High school diploma or equivalent. Technical certifications in electrical, electronics, or telecommunications are a plus.
- Experience: Previous experience in utility metering, electrical installations, or a related field.
- Technical Knowledge: Understanding of smart metering systems, data communication protocols, and utility networks.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Customer Service Skills: Excellent communication and interpersonal skills.
- Physical Fitness: Ability to work outdoors, lift heavy equipment, and perform tasks in various weather conditions.
- Licenses/Certifications: Valid driver’s license. Industry-specific certifications are advantageous.
Tell employers what skills you have
Customer Service Skills
Weather
Troubleshooting
Construction
Interpersonal Skills
Fitness
Electrical
Customerfocused
Equipment Maintenance
Compliance
Telecommunications
Transmission
Electronics
Technical Support
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