EXECUTIVE, PARK AMBASSADORS
Found in: beBee S SG - 1 month ago
Job Responsibilities:
- To attend to all guest situations and ensure appropriate resolution of the matter in the Park (Universal Studios Singapore / Adventure Cove Waterpark).
- Provide assistance and work direction to Park Ambassadors team members, ensuring compliance with departmental standards including grooming standards.
- Provide performance counseling, coaching, motivation and performance reviews to Park Ambassadors team members.
- Perform various administrative duties and shift paperwork / reports, and to work closely with Duty Managers and management team on monitoring work flow processes.
- Participate in development, planning and implementation of systems and facilities in relation to admission, cleaning and show readiness of the parks to enhance guest experience.
- Interact with outside vendors and consultants to procure products and services and to work on A&A works and projects for continual improvement of park safety, cleanliness, and show readiness.
- Maintain the park cleanliness (including restrooms).
- Work closely with other Business Units on ongoing projects and ensure to meet their requirements.
Job Requirements:
- GCE N/O/A Level / ITE Certificate / Diploma in Tourism or any other relevant discipline.
- Those with secondary education with the right attitude will also be considered.
- Minimum 1-2 years of experience working in a supervisory capacity.
- Service oriented and enjoy interacting with people.
- Willing to work in the evenings, weekends, and public holidays in unsheltered areas with long hours of standing / walking.
- Relevant working experience will be an added advantage.
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